Include Process Checklists in Your Employee Handbook

Even the most experienced restaurant professionals need to adjust the way they work when they join a new team. Your restaurant employee handbook is the perfect place to outline how you expect everything to be done in your restaurant, from dishwashing to handling a health emergency. And this is going to help your staff get up to speed and work well together.

Creating checklists of opening and closing duties is an efficient way of making sure all tasks get done and get done consistently. These checklists should be specific to cooks, servers, bartenders, and managers, and they should be trainable to save your time and empower your staff to know what they need to do. Instead of spending your time demonstrating processes to every new hire, your staff should be able to do that for each other. Make systems simple while still ensuring they meet your standards so that all employees are capable of handling them.

Subscribe to On the Line

On the Line is a place for restaurant professionals to tell their stories, learn, and get psyched about going to work every day. Subscribe to get restaurant industry news, advice, stories, and guides — right in your inbox. Join the fun. We won’t spam you, swear.