Effective: October 1, 2018
Toast offers an integrated restaurant point of sale and management system (collectively with its related APIs and applications, the “POS System”) consisting of a suite of integrated hardware, software, tools and services that help our Customers understand their Patrons and offer personalized products and services to them.
“Customers” are businesses that have purchased our products or services for use in their establishments.
“Patrons” are those individuals who complete transactions with our Customers.
“Personal Information” is: (i) information that directly identifies you as an individual, like your name or your email address, or (ii) a combination of pieces of information that do not identify you on their own, but could identify you when combined using reasonable effort.
We may also obtain information, including Personal Information, from publicly available sources or third parties, and combine this information with the Personal Information you provide to us.
Personal Information Collected through the Site
When you visit our Site, create an account, request information or evaluation tools (e.g., a product demo), communicate with customer service, or subscribe to email lists we may collect some, or all, of the following Personal Information from you:
Personal Information Collected Through The Services
If you are a Toast Customer we will collect Personal Information from you in connection with your service agreement and use of the Services, including, as applicable, your name, address, birth date, tax ID and/or passport number, Social Security Number, drivers’ license number, and banking or other payment information.
If you are a Customer employee we may collect Personal Information from you in connection with your use of the Services, including your name, address, birthdate, and other information such as wage rates, salaries, and hours worked.
If you are a Patron who placed an order with, made a purchase from, or otherwise completed a transaction with one of our Customers, we may collect or receive the following Personal Information from you through your interaction with the Services during the course of such transaction:
Personal Information Obtained from Publicly Available/Third Party Sources
We may also collect information about you (whether as a Customer, Patron or Site visitor) from third parties and/or our business partners, such as publicly available sources, contact/mailing list providers, identity verification services, credit bureaus (if applicable), credit card companies and/or our business partners with whom Toast has a business relationship.
Automatically Collected Information
When you visit the Site we will automatically collect information about you through cookies and similar technologies.
How We Use Personal Information
We may use Personal Information to:
Information We Share
We may share the Personal Information as follows:
We also may share aggregated and/or anonymized information that does not directly identify you, including device information and information derived from cookies and log files, to third parties.
Your Account and Personal Information
We generally retain Personal Information as long as reasonably necessary to provide the Services. We may retain archived copies of information about users of our Services for a period of time that is consistent with our data retention policy, applicable law, or as we believe is reasonably necessary to:
As a Customer with an account, you may access, change, or correct your personal account information at any time by logging into your account.
As a Patron or visitor to the Site, if you believe that we have information about you that should be changed or corrected, you may make the request to us at firstname.lastname@example.org . We may need to verify your identity before changing or correcting your information.
Please note, however, that due to legal, contractual, and technical restrictions, we may not be able to make the requested change or correction. For example,
Opt-Out of Communications From Us
We will endeavor to include instructions on how to "opt-out" of receiving future marketing in e-mail or text communications we send you. In addition, if at any time you wish not to receive any future communications, or you wish to have your name deleted from our mailing lists, please contact us at email@example.com . Please note that you may still receive transaction-specific communications after opting-out of marketing communications, if applicable.
Do Not Track
State Privacy Rights
Some state laws may provide additional rights and protections for your information and privacy. For example, California law permits residents of California to request certain details about information we disclose to third parties for direct marketing purposes. If you are a California resident and would like to request this information, please contact us at the address listed below.
We implement commercially reasonable administrative, technical, and physical safeguards, designed to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
Nevertheless, we cannot guarantee that internet, text or e-mail transmissions are fully secure or error free, or that any Personal Information in our possession is fully protected from all loss, misuse and unauthorized access, disclosure, alteration, or destruction. In particular, e-mail or messages sent to or from our Services may not be secure. Therefore, you should take special care in deciding what information you send to us.
Links to Other Services
We are not responsible for the privacy practices and policies of those Third-Party Sites. If you use or visit those Third-Party Sites, you are responsible for reviewing and understanding their terms and conditions and privacy policies. The inclusion of any website link does not imply our approval, endorsement, or recommendation, and we expressly disclaim any liability for these third party services. Please contact those sites directly for information on their privacy practices and policies.
Publicly Posted Information
401 Park Drive, Suite 801 Boston, MA 02215