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Last modified: January 31, 2023
Toast engages various service providers to support the provision of Toast Services (“Sub-processors”). In order to provide the relevant service, sub-processors may be required to process certain personal information. This website explains how Toast engages with various Sub-processors.
1. List of Sub-processors
|Sub-processor name||Service Provided||Location|
|Amazon Web Services||Third party data hosting services for Toast platform||United States|
|Five9||Customer support and call center services||United States|
|Email communication and storage for contract facilitation and operational purposes||United States|
|IBEX Global Solutions||Customer support and call center services||Nicaragua and United States|
|Litmos||Training services for merchant employees||United States|
|Mailjet (Mailgun)||Email marketing service||United States|
|Pendo||Chatbot and information assistant services||United States|
|Postman||HTTP request sharing tool to assess Toast APIs||United States|
|ServiceNow||Workforce and team task management for merchant employees||United States|
|Sutherland||Customer support and call center services||Mexico and United States|
|Symmetry||Payroll and tax withholding software||United States|
|Twilio/SendGrid||Communication platform for SMS and emails||United States|
Toast will ensure that adequate data transfer mechanisms and appropriate technical and organizational measures are in place for each sub-processor listed on this page.
2. Updates to Sub-processor list
Due to the evolving nature of our business operations, our Sub-processors may change over time. To subscribe to receive updates to the Toast Sub-processor list by email, please complete the form below.
By entering your email and clicking submit, you agree to receive email communications regarding the Toast Sub-processor list.
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