Toast Sub-processors

Last modified: January 31, 2023
Toast engages various service providers to support the provision of Toast Services (“Sub-processors”). In order to provide the relevant service, sub-processors may be required to process certain personal information. This website explains how Toast engages with various Sub-processors.
1. List of Sub-processors

Sub-processor name
Service Provided
Location
Amazon Web Services
Third party data hosting services for Toast platform
United States
Five9
Customer support and call center services
United States
Google
Email communication and storage for contract facilitation and operational purposes
United States
IBEX Global Solutions
Customer support and call center services
Nicaragua and United States
Litmos
Training services for merchant employees
United States
Mailjet (Mailgun)
Email marketing service
United States
Pendo
Chatbot and information assistant services
United States
Postman
HTTP request sharing tool to assess Toast APIs
United States
ServiceNow
Workforce and team task management for merchant employees
United States
Sutherland
Customer support and call center services
Mexico and United States
Symmetry
Payroll and tax withholding software
United States
Twilio/SendGrid
Communication platform for SMS and emails
United States

Toast will ensure that adequate data transfer mechanisms and appropriate technical and organizational measures are in place for each sub-processor listed on this page.
2. Updates to Sub-processor list
Due to the evolving nature of our business operations, our Sub-processors may change over time. To subscribe to receive updates to the Toast Sub-processor list by email, please complete the form below.
By entering your email and clicking submit, you agree to receive email communications regarding the Toast Sub-processor list.

By requesting a demo, you agree to receive automated text messages from Toast. We’ll handle your info according to our privacy statement. Additional information for California residents available here.