Question: What is Toast Capital?
Answer: Toast Capital connects Toast restaurants with funding to meet their needs and fuel their growth without any compounding interest or personal guarantees. See below for more information on cost. Applying takes minutes, and funds are deposited as soon as the next business day, giving you access to funding when you need it.
Question: Toast Capital offers Merchant Cash Advances (MCAs). What are some of the differences between an MCA and a loan?
Answer: With an MCA, Toast Capital purchases a portion of your restaurant’s future credit card sales in exchange for up front cash. A fixed percentage of your daily credit card sales processed through Toast will be held back until Toast Capital has received the full amount of the MCA plus a fixed cost called a factor rate (see below).Loans are extensions of credit that are typically repaid monthly over a fixed period of time. Unlike Toast Capital MCAs, loans may also accrue compounding interest, include a lengthy application process, and/or require personal guarantees or collateral.
Question: How much does it cost? Is there a fee?
Answer: When you receive an MCA from Toast Capital, we offer the funds at a fixed cost called a factor rate, which is a percentage of the total amount of funds you receive. The cost of funds is unique to your business and is tailored for your restaurant based on your account history with Toast, including your sales history, and other information about your restaurant. As an example, if you receive an offer for a $10,000 Toast Capital MCA with a total repayment amount of $11,500, your cost of funds is $1,500 (a 1.15 factor rate).
Question: How do I make payments?
Answer: Your payments happen automatically--because you are a Toast customer, Toast will hold back a percentage of your daily credit card sales and apply the funds to your outstanding balance, so you never have to worry about keeping track of another bill. As part of your Toast Capital offer, we will provide you with your holdback rate -- the percentage of daily credit card sales that we will hold back until your total MCA is paid in full. The amount that you pay each day flexes with your daily sales. On days when your credit card sales are high, your dollar amount held back will be higher. On days where your sales are lower, your dollar amount held back will also be lower.
Question: How is eligibility determined?
Answer: Toast Capital is currently in pilot with select customers. We consider a number of factors when evaluating customers for a Toast Capital offer, including, but not limited to: time in business, sales history (credit card sales only), and history as a Toast customer. We require a minimum of nine months on the Toast Platform for your restaurant to be evaluated. If you are eligible for a Toast Capital offer after nine months on the platform and are selected to be a part of the pilot program, you will receive an email notifying you that there is an offer in your dashboard.
Question: Can I renew my Toast Capital MCA?
Answer: If you have an existing Toast Capital MCA, you must pay that amount in full before you can renew your MCA. If your MCA is fully paid, you can submit a new funding request through your dashboard if you don’t have an offer already available to you.
Question: How can I use my Toast Capital funds?
Answer: Funding from Toast Capital must be used to invest in or manage your restaurant. Some Toast customers have leveraged Toast Capital to address their working capital needs – for example, repairing damaged restaurant equipment or property, or hiring additional staff during the busy season. Others have leveraged Toast Capital to invest in their business growth by opening a new location or renovating their existing space. The Toast Capital agreement clearly defines appropriate and inappropriate use-cases for funding.
Question: Do I have to provide a personal guarantee?
Answer: A Toast Capital MCA does not require a personal guarantee, and it will never impact your credit score.