ON THE LINE

Training

“Nowadays, you have to do more things like emotional IQ training in the restaurant, which is probably the biggest difference.’’ —  Jason, Manager

Training Articles

Article

How Servers Feel About Those New Management Models

Hear from real servers about why outside-the-box management models keep them clocking in day after day.

Article

Consistent Training Keeps Millennials Engaged

Learn how to create a staff training program that makes millennials excited about clocking in — and sticking around.

Training Guides

How-to Guide

How to Train a Restaurant Manager

These restaurant management courses will help you train your managers to improve your restaurant’s operations, team, and guest experience.

How-to Guide

How to Write a Restaurant Employee Handbook

Use this guide to teach your new staff about acceptable workplace behavior, expectations, roles, systems, and responsibilities.

How-to Guide

How to Train Servers to Create a Great Guest Experience

Service can make or break a restaurant experience. In this guide, you’ll learn how to train your servers to be their best.

All Training Resources

Latest

Article

The 14 Best Non-Slip Restaurant Shoes

Proper footwear is key to surviving a shift – or a double.

Article

How to Be A Good Server (and Make More Tips!)

Learning how to be a good server takes training, patience, and a few tricks up your sleeve.

Article

Why HR Isn’t Just for Corporate Restaurants Anymore

How having HR in restaurants of all sizes can help create a better work environment and save restaurants money on the hiring and onboarding process.

Article

The Giant List of 101 Culinary Terms Every Chef Knows

Being familiar with culinary terminology will optimize your back of house operations.

Article

How to Serve in a Fine Dining Restaurant

Fine dining restaurants tend to offer elaborate food at higher price points, with attentive, often formal service. Learn about how to work in one.
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