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Training

“Nowadays, you have to do more things like emotional IQ training in the restaurant, which is probably the biggest difference.’’ —  Jason, Manager

Training Articles

Article

How Servers Feel About Those New Management Models

Hear from real servers about why outside-the-box management models keep them clocking in day after day.

Article

Consistent Training Keeps Millennials Engaged

Learn how to create a staff training program that makes millennials excited about clocking in — and sticking around.

Training Guides

How-to Guide

How to Train a Restaurant Manager

These restaurant management courses will help you train your managers to improve your restaurant’s operations, team, and guest experience.

How-to Guide

How to Write a Restaurant Employee Handbook

Use this guide to teach your new staff about acceptable workplace behavior, expectations, roles, systems, and responsibilities.

How-to Guide

How to Train Servers to Create a Great Guest Experience

Service can make or break a restaurant experience. In this guide, you’ll learn how to train your servers to be their best.

All Training Resources

Latest

Article

How to Offer Stellar Restaurant Customer Service

Here are seven examples of great restaurant customer service to help your team strive for.

Article

What I Learned Working in a Restaurant

My first week working in a restaurant, one of the servers said something that stuck: "Everyone should work in a restaurant for at least a year." Now I know why.

Article

How to Master Bar Inventory Basics

Your guide for how to do bar inventory. An organized step-by-step guide that provides insights into how to best measure liquor inventory.

Article

The Best Restaurant Shoes (and Worst Ones) to Wear at Work

Proper footwear is key to surviving a shift – or a double

Article

The Giant List of 101 Culinary Terms Every Chef Knows

Being familiar with culinary terminology will optimize your back of house operations.
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