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Training

“Nowadays, you have to do more things like emotional IQ training in the restaurant, which is probably the biggest difference.’’ —  Jason, Manager

Training Articles

Article

How Servers Feel About Those New Management Models

Hear from real servers about why outside-the-box management models keep them clocking in day after day.

Article

Consistent Training Keeps Millennials Engaged

Learn how to create a staff training program that makes millennials excited about clocking in — and sticking around.

Training Guides

How-to Guide

How to Train a Restaurant Manager

These restaurant management courses will help you train your managers to improve your restaurant’s operations, team, and guest experience.

How-to Guide

How to Write a Restaurant Employee Handbook

Use this guide to teach your new staff about acceptable workplace behavior, expectations, roles, systems, and responsibilities.

How-to Guide

How to Train Servers to Create a Great Guest Experience

Service can make or break a restaurant experience. In this guide, you’ll learn how to train your servers to be their best.

All Training Resources

Latest

Article

The Giant List of 101 Culinary Terms Every Chef Knows

Being familiar with culinary terminology will optimize your back of house operations.

How-to Guide

How Gamification Can Motivate Restaurant Staff

There are many different ways to build fun, friendly competition into your restaurant operations.

Article

How to Avoid The Biggest Customer Engagement Mistakes

The secret to restaurant customer engagement lies in understanding your guests needs as people. Learn three of the biggest restaurant customer engagement mistakes and ways restaurant technology can help you avoid them.

Article

How To Go From Restaurant Manager to Restaurant Leader in 10 Steps

You got the promotion. You're now a restaurant manager! However, are you a restaurant leader? Here are 10 steps to making the shift not only into restaurant management, but into restaurant leadership.

Article

The 11 Best TED Talks Every Restaurant Owner Should Watch

Watch these visionaries' ideas about running profitable, sustainable restaurants to inspire your efforts as a restaurant owner.
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