ON THE LINE

Training

“Nowadays, you have to do more things like emotional IQ training in the restaurant, which is probably the biggest difference.’’ —  Jason, Manager

Training Articles

Article

How Servers Feel About Those New Management Models

Hear from real servers about why outside-the-box management models keep them clocking in day after day.

Article

Consistent Training Keeps Millennials Engaged

Learn how to create a staff training program that makes millennials excited about clocking in — and sticking around.

Training Guides

How-to Guide

How to Train a Restaurant Manager

These restaurant management courses will help you train your managers to improve your restaurant’s operations, team, and guest experience.

How-to Guide

How to Write a Restaurant Employee Handbook

Use this guide to teach your new staff about acceptable workplace behavior, expectations, roles, systems, and responsibilities.

How-to Guide

How to Train Servers to Create a Great Guest Experience

Service can make or break a restaurant experience. In this guide, you’ll learn how to train your servers to be their best.

All Training Resources

Latest

Article

How to Make Paying a Restaurant Bill Quick and Easy

Taking too long to drop the check can leave a really bad taste in your guest's mouth.

How-to Guide

How to Become a Bartender

The experience and skills you actually need in order to get the job.

Article

How to Clean a Restaurant

Here are some tips from the front lines to make sure your cleaning routine creates an atmosphere that keeps your customers, and the health department, happy.

Article

The Giant List of 101 Culinary Terms Every Chef Knows

Being familiar with culinary terminology will optimize your back of house operations.

How-to Guide

How Gamification Can Motivate Restaurant Staff

There are many different ways to build fun, friendly competition into your restaurant operations.
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