This feature helps your kitchen staff easily keep track of the different tickets they need to address and prioritize accordingly. Additionally, you have the opportunity to increase the number of tickets each chef can fulfill in a given time period, and in turn, cut down on your restaurant's labor costs.
4. Streamline FOH and BOH Workflows
If the kitchen display system is used in a full service environment and your POS vendor also offers handheld tablets, your servers can get instant notifications on their tablet's interface when tickets are marked as fulfilled on the KDS.
No handhelds? No problem. Some KDS options will send text messages to servers when food is in the window in a full-service restaurant, or to customers in a quick-service restaurant.
Instant alerts to servers or customers streamline operations and ensures that your guests receive their food as soon as it is ready, so dishes are never delivered cold.
Furthermore, some systems offer multi-language support, allowing you to customize items in different languages to ensure that all of your staff members are on the same page.
5. Reduced Waste
An auxiliary benefit of having restaurant kitchen order systems is that they help to reduce food waste in your restaurant. By eliminating paper tickets altogether, you cut back drastically on your paper roll costs. Brandon Hunt, the Co-Owner of Via 313, decided to switch to KDS for this very reason. "The cost of paper is insane. At almost $50-60 a case, we were going through about a case a week, so it was a no-brainer for us to use kitchen display screens in the kitchen and go paperless in the front of the house as well."
This also has a huge positive impact on the environment. Toast estimates 6,300 trees were saved in 2018 thanks to restaurants using a KDS in the back of house.
In addition to cutting down on wasted paper, by helping your restaurant operations be more focused and efficient, kitchen display systems can also help cut down on food waste as a result of miscommunication between the front and back of house.
6. Integrated Online Ordering Process
Orders from restaurant online ordering systems can be routed directly to kitchen display screens without requiring a staff member to manually re-enter the order into the POS system.
If you prefer to have online orders approved before they are sent to the kitchen, some POS systems will allow you to set permissions so a manager must approve all online orders or cash-only orders before they are sent.
This way, online orders are now fully integrated into your operations and don’t require extra manual effort from your staff to be completed.
How Does a KDS Improve Your Operations?
Have you seen increased productivity, streamlined workflows, and better processes overall from your KDS?
Do you have any stories about how kitchen display systems have helped optimize the use of your restaurant point of sale and/or streamlined front of house and back of house operations? (Really, it's a "one-house" system now.)