
This year, Toast restaurants rose to new heights, broke new records, and pushed the envelope on innovation and efficiency to delight their guests.
This year, Toast restaurants sold…
Toast is committed to helping each and every restaurant thrive — especially during busy shifts. According to the 2018 data, these are the days when restaurants are busiest.
Holidays and events are drivers of consumer food purchases.
Highest single-location annual growth
Restaurant Efficiency
The Toast Community is finding ways to bust lines and turn tables at record-breaking rates.
fewer steps than servers using a stationary terminal 46 minutes
faster table turn time compared to stationary terminals
When paired together, Toast Go® and Toast KDS power successful restaurants through a technology platform connecting the front-of-house and back-of-house.
On average, restaurants using KDS saw..
Toast restaurants drive value for their customers through integrated loyalty programs, rewarding customers for repeat visits and incentivizing them to come back for more.
210,362 signups
the best month forloyalty signups









by loyalty members
orders placed
by loyalty members
The Toast restaurant with the most loyalty signups
Toast restaurants delight guests with physical and digital gift cards that can be emailed or texted to recipients.
- 589,447
- a record-breaking year gift cards sold in 2018
- November
- best month for gift cards 107,774 sold
- 10% more
- on average, customers spend 10% more when using a gift card
The Toast restaurant with the most gift cards sold
Learn how to sell more gift cards this year.44% increase in kiosk order volume compared to other months of the year





Increased average order value by 10% through Toast Kiosks
read more59%
of restaurateurs said hiring, training, and staff retention were top challenges, according to the 2018 Restaurant Success Report.
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most popular day & time to tip?
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at 7pm
average tip for full
service restaurants?
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The industry is going paperless — with chits and receipts — reducing costs and waste.
47.8%
of all Toast receipts are delivered digitally (via text or email)
6,300 trees saved
because of the adoption of kitchen display systems & digital receipts
Decreased order comps by 60% with Toast KDS
read moreToast restaurants went the extra mile to delight their guests in 2018. Congratulations to the members of the Toast Community who received prestigious awards this year.

James Beard Awards

Michelin Stars
The Toast Community is thriving - and spreading the word. Throughout the year, friends of Toast referred restaurants to join the Toast community.
Help us spread the word about Toast1,932 total restaurants referred in 2018
Nicholas Nguyen
Top Toast Referrer
21 new partners added to the Toast ecosystem
see all partners49% of Toast customers are using at least one partner integration
Restaurant Resources
Since 2015, the Toast Restaurant Management Blog has published restaurant-related resources every week. In 2018, the blog reached new milestones.
1.8 Million
visitors





Let's celebrate a great year by recognizing
top Toast restaurants in 2019!
The Toasty Awards is an annual program that honors the hard work and ingenuity of the Toast Community.

For restaurants that use technology in innovative ways
- 1 year of free Toast software
- $2K print/digital ad budget
- Trip to celebrate in Boston

For restaurant staff that create a standout experience for guests
- $8K for FOH/BOH upgrades
- $2K staff party
- Trip to celebrate in Boston

For restaurants giving back to their local community
- $5K for FOH/BOH upgrades
- $5K in restaurant gift cards
- Trip to celebrate in Boston

For restaurants making a large-scale impact on national causes
- $15K toward charity of choice
- Trip to celebrate in Boston