Restaurant CRM Solution

Stay in touch with guests, generate repeat visits, and increase restaurant sales with restaurant CRM software.

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Communicate freely with a restaurant CRM system

Connect with guests outside the four walls of your restaurant using email marketing, loyalty, and gift cards.

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Restaurant email marketing built into your point of sale

Fully integrated directly into Toast
Builds your email list for you
Sends automated campaigns based on guest history

Restaurant-specific templates
Easily customizable
Measure performance in real time

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Turn every guest into a regular with restaurant loyalty program

Credit card-linked program
Opt in at checkout
Advanced loyalty reporting

Simple points management
Customizable rewards
Flat monthly fee

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Sell restaurant gift cards online or in person

Sell E-Gift Cards online
Email and text gift cards
Connected liability reporting

Branded physical gift cards
Simple online balance management
Toast POS integration

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Success Stories

Why Restaurateurs Choose Toast

"Electronic gift cards are awesome because you can get them sent directly to your phone. Our customers love how they can specify when the recipient should get their gift card. We also sell digital gift cards online, making it really easy for customers to get what they need.”

Julie Stark
Mongers Market & Kitchen

"Customers were so crazy to earn points that they were buying the entire bar a round so they can redeem the rewards. They love how the loyalty program offers a gamified restaurant experience.”

Logan Hostettler
General Manager

"Customers who order through our Toast website receive faster service than those who order through a third-party site because it’s connected directly to our kitchen. It takes 4 or 5 minutes longer per ticket if the order comes in through an external vendor.”

Daniel Ganem
Co-Founder and Executive Chef

Why Toast

Your guests expect a lot from your brand. Get the technology to keep ups

Grow revenue in new, creative ways, by increasing guest frequency
Credit-card linked loyalty program to remember guests

Avoid the "platform tax" with no commission on orders
Menus are always in sync, whether in the restaurant or online

Integrated seamlessly into POS to reduce re-keying information
Delivery dispatch to send drivers to pre-set zones

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(857) 301-6002

Are you a Toast customer? Log in to Toast.

Front of House

Free up your team to focus on what matters most.

Point of Sale
Toast Go®
Kiosk

Back of House

Remove the friction from your kitchen.

KDS
Inventory
Menu Management

Digital Ordering

Keep your communities fed and revenue flowing, commission-free.

Online Ordering
Toast TakeOut App
Contactless Delivery

No-Contact Technology

Create a No-Contact Guest Experience

Online Ordering
Toast TakeOut App
Contactless Delivery

Guest Engagement

Engage guests in-store and online using new channels.

Loyalty
Gift Cards

Back Office Operations

Streamline your back office operations.

Reporting & Analytics
Payroll
Payment Processing

Partner Ecosystem

Access an entire ecosystem of trusted partners.

Accounting
Inventory
Loyalty

Hungry for more? We’ve got you covered.

Resource

Restaurant Marketing Plan

Use this restaurant marketing plan to create a custom marketing plan for your restaurant, outlining your marketing strategy, planned marketing activities, marketing budget, anticipated results, and more.

Resource

The Restaurant Menu Engineering Course

This full-length online course contains everything you need to know to make the most of your menu. Learn to identify your menu's stars, puzzles, plowhorses, and dogs, and learn about menu psychology and design, managing your menu on your website and on third-party delivery sites, and adapting your menu when your restaurant is growing.