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/ Solutions / Guest Engagement

Restaurant CRM Solution

Stay in touch with guests, generate repeat visits, and increase restaurant sales with restaurant CRM software.

Toast Guest Facing Technology

Communicate freely with a restaurant CRM system

Connect with guests outside the four walls of your restaurant using email marketing, loyalty, and gift cards.

Explore Products
Toast Email Marketing

Restaurant email marketing built into your point of sale

  • Fully integrated directly into Toast

  • Builds your email list for you

  • Sends automated campaigns based on guest history

  • Restaurant-specific templates

  • Easily customizable

  • Measure performance in real time

Learn More
Toast Loyalty

Turn every guest into a regular with restaurant loyalty program

  • Credit card-linked program

  • Opt in at checkout

  • Advanced loyalty reporting

  • Simple points management

  • Customizable rewards

  • Flat monthly fee

Learn More
Email Marketing

Sell restaurant gift cards online or in person

  • Sell E-Gift Cards online

  • Email and text gift cards

  • Connected liability reporting

  • Branded physical gift cards

  • Simple online balance management

  • Toast POS integration

Learn More
Success Stories

Why Restaurateurs Choose Toast

Mongers Market & Kitchen
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"Electronic gift cards are awesome because you can get them sent directly to your phone. Our customers love how they can specify when the recipient should get their gift card. We also sell digital gift cards online, making it really easy for customers to get what they need.”

Julie Stark
Mongers Market & Kitchen

Mongers Market & Kitchen Logo
1984 Lodge
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"Customers were so crazy to earn points that they were buying the entire bar a round so they can redeem the rewards. They love how the loyalty program offers a gamified restaurant experience.”
Logan Hostettler

Logan Hostettler
General Manager

1984 Lodge
Zuuk
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"Customers who order through our Toast website receive faster service than those who order through a third-party site because it’s connected directly to our kitchen. It takes 4 or 5 minutes longer per ticket if the order comes in through an external vendor.”
Daniel Ganem

Daniel Ganem
Co-Founder and Executive Chef

Zuuk
Why Toast

Your guests expect a lot from your brand. Get the technology to keep ups

hardware bundle

  • Grow revenue in new, creative ways, by increasing guest frequency

  • Credit-card linked loyalty program to remember guests

  • Avoid the "platform tax" with no commission on orders

  • Menus are always in sync, whether in the restaurant or online

  • Integrated seamlessly into POS to reduce re-keying information

  • Delivery dispatch to send drivers to pre-set zones

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(857) 301-6002

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Front of House

Free up your team to focus on what matters most.

  • Point of Sale
  • Toast Go®
  • Kiosk

Back of House

Remove the friction from your kitchen.

  • KDS
  • Inventory
  • Menu Management

Digital Ordering

Keep your communities fed and revenue flowing, commission-free.

  • Online Ordering
  • Toast TakeOut App
  • Contactless Delivery

No-Contact Technology

Create a No-Contact Guest Experience

  • Online Ordering
  • Toast TakeOut App
  • Contactless Delivery

Guest Engagement

Engage guests in-store and online using new channels.

  • Loyalty
  • Gift Cards

Back Office Operations

Streamline your back office operations.

  • Reporting & Analytics
  • Payroll
  • Payment Processing

Partner Ecosystem

Access an entire ecosystem of trusted partners.

  • Accounting
  • Inventory
  • Loyalty

Hungry for more? We’ve got you covered.

Toast-2021-Restaurant-Marketing-Plan-2

Resource

Restaurant Marketing Plan

Entice and engage the customers you want with the help of Toast’s Restaurant Marketing Plan, which includes free, customizable templates and calendars.
Course Resource Page Thumbnail

Resource

The Restaurant Menu Engineering Course

This full-length online course contains everything you need to know to make the most of your menu. Learn to identify your menu's stars, puzzles, plowhorses, and dogs, and learn about menu psychology and design, managing your menu on your website and on third-party delivery sites, and adapting your menu when your restaurant is growing.