Playbook #1: Increase Sales with Online Ordering, Takeout, and Delivery
Tap into early lessons from restaurants who thrived during COVID by not only adopting, but optimizing, digital ordering channels like online ordering, curbside pickup, and contactless delivery. Learn how to reduce complexity, attract guests, and maximize each digital order.
Playbook #2: Serving Up Safety: Navigating On Premise Dining
During COVID, granting your guests peace of mind when they dine out is paramount. The standard routines of service - sharing menus, hearing about specials from a server, paying the bill - now interfere with guest comfort and your bottom line. Learn from restaurants who pivoted their on prem business to reduce costs, increase efficiency, and ensure a safer guest experience.
Playbook #3: Reimagine Your Business Model to Invest and Grow
The COVID-19 pandemic brought changes to the restaurant industry that will last long after things return to “normal.” For many restaurants, this presents new opportunities to redefine hospitality: everything from staffing models to spinning up new digital brands to capturing and using customer data. Learn from some of the trailblazers who’ve tried, and thrived, in building a restaurant business of the future.