Toast’s Product Lifetime Policy

Frequently Asked Questions

What is a Product Lifetime Policy?

It provides clear and predictable guidelines for the availability of support throughout the life of a product.

What is the Toast Product Lifetime Policy?

Toast products are fully covered within a standard warranty period. Once the warranty on your product expires, Toast will continue to support your product for an additional 3 years. During this time, your Toast product will be fully supported by our team with full access to troubleshooting and automated software, firmware, and security updates pushed directly to your device.

What happens at the end of my product's lifetime?

Once your product reaches its expected lifetime, your product will continue to operate and you will have access to Toast Customer Care 24/7/365. However, your product may no longer receive new feature enhancements and automatic software, firmware, security, and bug fix updates.