Switching to Toast
Feeling limited by your current tech? Toast is here for you, starting with easy onboarding.
Open a New Restaurant
We'll take care of the technology, so you can focus on what matters most.
Retail POS System
Create a seamless customer experience for your retail needs
Online Ordering
A commission-free solution, totally integrated with your POS for real-time updates.
Payroll Suite
Fast, easy payroll synced right with your POS.
Free Tools and Templates
Guides, e-books, and templates designed to help you run your restaurant business better.
Toast vs. Other POS
See how Toast compares to Square, Clover, SpotOn, and more.
Trends and analysis from across the industry
Resources to help you get the most out of Toast
Restaurants of all kinds finding success with Toast
Get rewarded for helping restaurant clients succeed
Explore the latest features and updates for Fall 2024
Learn something new today — whether you've got 5 minutes or 50.
Toast solutions for any restaurant concept
Seamless customer experiences for your retail needs
Run your business with online ordering, payroll, and more
Tools, insights, and advice
Front of house, back of house, and online seamlessly connect and work in sync.
Toast is designed for restaurant success. Customize Toast to fit the needs of your restaurant type.
Industry Insights
Toast Support
Customer Stories
Local Partner Advocates
New Innovation at Toast
Video Courses
Interested in Toast? Get a Free Demo
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Resource
You should be responding to your reviews - the good and the bad. It can be hard to know what to say, so here's some help.
Responding to restaurant reviews is crucial for maintaining a positive online presence and building customer loyalty. From glowing praise to constructive criticism, every review presents an opportunity to engage with your guests and showcase your commitment to customer satisfaction. This comprehensive guide provides you with customizable templates and best practices for responding to various types of reviews - positive, negative, mixed, and those without comments. By following these guidelines, you'll learn how to address feedback professionally, turn potentially negative situations into positive experiences, and leverage your responses to attract new customers. Remember, your review responses are often the first interaction potential diners have with your restaurant's management, so make each one count. Dive into our detailed templates and expert tips to master the art of review management and elevate your restaurant's online reputation.
† Limited time offer for eligible new customers only. 24-month term, $4k hardware purchase, and three software subscription purchase required. New customers must go live on Toast within 60 days or discounts may be rescinded. See all terms and conditions here.