Measure
Collect guest feedback in real-time.
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Manage a Productive Team
Attract & Retain Your Guests
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Improve operations, coach staff, and resolve negative experiences with guest feedback.
Immediate feedback Thumbs up/down feature prompts easy rating.
Seamless integration Use on Toast Go®, Toast Online Ordering or Toast Kiosk.
Build customer relationships Opt-in guest info capture for manager follow up.
Analyze performance trends Reward top servers providing stellar service.
Give constructive feedback Use comments as an opportunity to train underperforming staff.
Feedback detail Uncover what influenced guest reviews, from level of service to atmosphere.
Detailed feedback report Identify trends in feedback to improve hospitality.
Prompt resolution Immediately resolve negative experiences in person or via email.
Guest promotions Turn happy guest into regulars by including them in promotional campaigns.
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