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Under 10 Employees? Shop Starter Kit

Gain insight into what your guests love about your restaurant and what you can improve.

Improve operations, coach staff, and resolve negative experiences with guest feedback.

Guest Feedback

Designed to capture guest experiences instantly.


Collect guest feedback in real-time.

Learn How


Measure staff performance.

Learn How


Ensure every guest leaves happy.

Learn How

Collect feedback on dining experiences.

  • Immediate feedback Thumbs up/down feature prompts easy rating.

  • Seamless integration Use on Toast Go®, Toast Online Ordering or Toast Kiosk.

  • Build customer relationships Opt-in guest info capture for manager follow up.

Coach staff on providing best-in-class experiences.

  • Analyze performance trends Reward top servers providing stellar service.

  • Give constructive feedback Use comments as an opportunity to train underperforming staff.

  • Feedback detail Uncover what influenced guest reviews, from level of service to atmosphere.

Make negative experiences right to keep your guests coming back.

  • Detailed feedback report Identify trends in feedback to improve hospitality.

  • Prompt resolution Immediately resolve negative experiences in person or via email.

  • Guest promotions Turn happy guest into regulars by including them in promotional campaigns.


Today’s largest, fast-growing restaurant brands choose Toast

Suviche photo
"The most important thing is that every single guest has a perfect experience. Toast Guest Feedback is a way that we can make sure our guests are leaving happy and heard."

Ryan Egozi
SuViche Hospitality Group


The Point of Sale Platform Powering the Most Successful Restaurants

Product comp 2020

Easy-to-use software that can scale with your business

Hardwired terminals and offline mode so nothing slows you down

Cloud-based reports accessible in real-time

Tableside ordering and payments, with digital receipts, to grow your customer list

Payment processing to power your restaurant with insights

Beautifully designed hardware that withstands rigors of the restaurant environment

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