Simplify the online ordering experience, easily push updates to your online menu and eliminate vendor fees on the restaurant's end with Toast’s online ordering system.
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Whether your customers are searching on desktop, tablets or phones, they can easily order through Toast’s restaurant online ordering system.
Your restaurant's online ordering is optimized for all screen sizes, so customers always enjoy a seamless ordering experience.
Toast online ordering includes menu management software which simplifies pushing menu changes online.
Push changes to your online ordering menu in real-time, from anywhere, with the option to sync your online ordering menu with in-store.
“Customers who order through our Toast website receive faster service than those who order through a third-party site because it’s connected directly to our kitchen. It takes 4 or 5 minutes longer per ticket if the order comes in through an external vendor. We always try to promote our Toast online ordering because the order goes in, pops out at the printer, and that’s it. It’s so easy and guests really love how it works.”
Daniel Ganem | Co-Founder & Executive Chef
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Customize your online ordering page so it’s consistent with your brand and website.
Add your logo, background images, descriptions and pictures of your menu items. Include your restaurant's location, pickup and delivery hours.
If the kitchen is overwhelmed, Toast allows you to throttle orders: turn off or slow down online ordering while properly setting customer expectations.
Instead of allowing for immediate online orders, set the earliest pickup or delivery times for 30 minutes, an hour, or the necessary amount of time to give your kitchen time to catch up.
You can also set separate takeout and delivery hours for your restaurant, so that your online ordering guests know exactly when you're ready to serve them.
Toast's online ordering software provides reporting for all online sales and visibility to compare online takeout and delivery reports separately.
Track average check amounts, number of orders, total sales, top menu items, and even the average delivery times for individual delivery drivers in the dashboard.
When customers call for takeout, rather than writing down their information every time, use Toast’s caller ID, which integrates directly with our restaurant CRM software.
So when a customer calls, their name, number, and order history will automatically populate.
If you want to offer delivery services, you can customize by setting delivery zones, fees, and times.
Route orders directly to the kitchen, assign orders to specific delivery drivers, and track delivery orders from the moment they’re submitted to when they’re successfully delivered.
“Accounting with third-party online ordering vendors was a huge challenge for our team... Toast’s built-in online ordering alleviates the 2 to 3% commission that we have to pay for orders through external vendors. That ends up saving us thousands every year. We’re going to see return on our investment in record time.”
Jon Arbitman, Sr. Technology Services at Protein Bar