Toast Reveals Best-in-Class Handheld Point-of-Sale Technology, Advances Kitchen Display Systems (KDS)
Boston, MA—May 1, 2018 – Toast, the fastest-growing restaurant technology platform in the U.S., today unveiled ToastGo®, a fully integrated point-of-sale handheld custom-built for restaurants. ToastGo®, designed by Toast, combines hardware, software, and payments in a beautiful device built to withstand the rigors of the restaurant industry. When paired with recent advancements made in Toast KDS, restaurants of all sizes can accelerate front and back of house productivity, improve table turn time, grow revenue, and deliver an amazing guest experience. Both ToastGo® and Toast KDS are available starting today, May 1, 2018.
“Toast’s mission is to empower the restaurant community to delight their guests, do what they love, and thrive,” said Steve Fredette, president and co-founder of Toast. “With solutions like ToastGo® and Toast KDS, we deliver affordable, cloud-based technology that restaurants of all sizes can put to work immediately to improve operations, increase revenue, and deliver an amazing guest experience.”
ToastGo® empowers waitstaff to delight guests with:
- Improved operations for restaurants of all sizes: Waitstaff can access details on which items are in or out of stock, ingredient information, and even suggested drink pairings. Servers can also receive a notification through the handheld when an order is fulfilled on the KDS, ensuring food is served hot and fresh.
- Increased speed of service for fast casual restaurants: Servers no longer need to wait for a terminal to open up; orders are fired from ToastGo® directly to the kitchen. ToastGo® also supports line-busting when a queue stretches out the door; guests can order and pay in line.
- Best-in-class design for the restaurant community: ToastGo® features an ergonomic design that makes it easy to use from open to close, and, a Wifi chipset that provides superior signal strength and fast roaming for busy restaurant staff. The device also boasts a 14+ hour battery life and a generous screen size that is large enough to avoid typos, yet slim enough to slip into a back pocket.
“Our turn times decreased dramatically with ToastGo®. On Aloha, we served about 250 guests on a typical Friday night; with ToastGo®, we serve over 400 guests. That equates to an extra half million dollars in annual sales,” said Cory Neel, general manager of Odd Duck in Austin, Texas. “And with more tables come more tips: servers each take home about $7,000 in additional gratuities per year with ToastGo®, which helps us with employee retention. Our staff has peace of mind knowing they can pay their bills.”
When paired together, ToastGo® and Toast KDS power successful restaurants through a technology platform connecting the front of house and back of house. This integration provides guests and restaurant staff with:
- Seamless, centralized operations: With its revamped design, Toast KDS software automatically fires items based on how long it takes to cook them. For example, if a table orders two hamburgers - one rare, one well-done - the KDS will automatically fire the well-done burger first, then the rare, so both meals come out hot and at the same time. All of this information is seamlessly communicated from the server to the kitchen using ToastGo®.
- Reduced worry with allergy-specific orders: When allergy information is entered into ToastGo®, kitchen staff are immediately alerted on the KDS.
- Enhanced communication between dining room and kitchen: To improve speed of service, kitchen staff can see how long a table has been waiting, detailed order information, and a running total of ordered menu items on Toast KDS. Toast KDS can also automatically text guests or servers when an order is ready for pickup.
“In 2018, one out of three new Toast restaurant customers opt for a handheld device," said Lucy Wang, senior hardware product manager at Toast. "This is why we developed ToastGo®, a tool designed and purpose-built for the restaurant industry: the hardware is reliable, intuitive to use, beautifully designed, weighs under a pound, and rugged when it comes to drops and spills."
To learn more about ToastGo® and Toast KDS, please see www.toastgo.com. Toast will be at booth #6254 at the National Restaurant Show, May 19-22 in Chicago.
Founded in 2013, Toast powers successful restaurants of all sizes with a technology platform that combines restaurant POS, front of house, back of house and guest-facing technology with a diverse marketplace of third-party applications. By pairing technology with an unrivaled commitment to customer success, Toast helps restaurants streamline operations, increase revenue and deliver amazing guest experiences. In 2017 Toast was recognized as the third fastest-growing software company in North America on the Deloitte Fast 500 and named to the Forbes Cloud 100. Learn more at www.toasttab.com.
PR and Branding Manager