New Integration Empowers Restaurants with Customer Engagement and Loyalty Solutions
BOSTON, March 28, 2017 -- Toast, the all-in-one restaurant technology platform and one of the fastest-growing SaaS companies in the U.S., today announced a partnership and integration between its Restaurant POS and Punchh's Restaurant's Marketing Cloud™ to deliver engagement, loyalty and unmatched customized restaurant experiences. Through the agreement, Punchh will provide restaurant operators with access to real-time consumer information gathered at the point-of sale, enabling them to create and launch personalized campaigns across multiple channels, including mobile devices.
Punchh’s clients include more than 75 leading restaurant chains such as Coffee Bean & Tea Leaf, El Pollo Loco, Moe’s Southwest Grill, Pieology, Quiznos, and Smashburger. The Punchh integration is aimed to make users’ restaurant operations simpler.
"Toast continues to expand its API Partner Program, a best-in-class partner ecosystem, giving our customers access to powerful tools in order to streamline operations and grow revenue," said Chris Comparato, CEO of Toast. "Our partnership with Punchh is another example of how Toast enables restaurants of all sizes with robust tools to create the perfect guest experience.”
Through the integration with Punchh Restaurant Marketing Cloud, Toast Restaurant POS users will be able to deliver personalized, digital experiences to consumers that will:
- Drive customer engagement through any channel including point-of-sale, kiosk, mobile apps and website;
- Leverage point-of-sale data gathered at any consumer touchpoint;
- Personalize marketing across traditional and emerging channels;
- Increase consumer engagement and build loyalty through personalized offers, ordering, payments, feedback, surveys, gift cards, games and more; and,
- Track performance in real-time.
“We are thrilled to partner with Toast, the leading provider of technology for point-of-sale and managing restaurant operations,” said Shyam Rao, CEO of Punchh. “By combining their technology with our best-in-class Restaurant Marketing CloudTM, restaurants will be able to deliver superior customer experiences while increasing growth and profitability.”
Toast offers advanced functionality to manage the day-to-day operations of the restaurant, including quick menu modifications, real-time enterprise reporting and labor management on an easy-to-use interface. The platform also features revenue-driving tools including physical and digital gift cards, loyalty programs and online ordering.
To learn more about Toast and Punchh, please see: https://pos.toasttab.com/punchh-integration
About Toast, Inc.
Toast is an all-in-one restaurant technology platform. Built specifically for restaurants, Toast offers a mobile, cloud-based point of sale (POS) system that incorporates key facets of the guest experience into one platform, connecting the POS system with integrated online ordering, gift card and loyalty programs, and labor and sales reporting. Since launching Toast in 2013, the company has grown to hundreds of employees and thousands of restaurants, ranging from fine dining to fast casual, from independent businesses to national chains. Learn more about Toast at www.toasttab.com or on their Facebook page.
Headquartered in Mountain View, CA, Punchh is the leading fully-integrated, transformative marketing solution for restaurants. The Punchh platform offers restaurants access to real-time consumer information via a live dashboard, enabling them to create and launch campaigns, target specific user segments and review guest feedback. Marketers can connect with customers across any channel through loyalty, offers, ordering, payments, feedback, surveys, gift cards, games and more. Punchh supports over 75 leading restaurant brands across more than 13,000 locations globally, powering more than one million transactions daily. Find out more at Punchh.com.