Boston, MA -- Jacleen Casinelli, Senior Sales Manager at Toast, was featured in The Griffin Report's Top 40 Under 40 in the Foodservice Category this month.
The report features 40 people under 40 years old who are nominated as "food service leaders and planners of tomorrow."
Casinelli has consistently met her aggressive goals in the past year she's worked at Toast, and has worked hard to build hundreds of relationships with restaurant owners and managers in the industry. She is a trusted resource for advice for Toast customers, especially in the Northeast, and also acts as a mentor for many new sales reps and managers.
The Griffin Report asked each nominee several questions about their journey to success, and their thoughts on the future of the food service industry. Here are Casinelli's answers:
Who are your mentors and how have they assisted you in your career development? The most influential mentors, both personally and professionally, have been my parents. I grew up watching their careers evolve and saw firsthand how important it is to have integrity in mind with every decision I make. While they have mentored me by leading by example, they are always there when I have questions and have given me invaluable career advice. They are always pushing me to challenge myself and find my true passions. Their support and advice has helped me make important decisions including a career change that brought me into the food service world. Another mentor of mine is my manager. At Toast, he has taken me under his wing from day one and has taught me the ins and outs of the food service industry. Having the opportunity to shadow him when I started has helped shape the way I interact and help customers every day. He introduced me to people in his network, has expanded my knowledge of technology and is always offering help and advice.
What makes your job exciting? I love constantly interacting with customers. I am lucky in that my job enables me to not only develop relationships with my customers, but also help them improve the efficiency and success of their business daily. The industry is unique, exciting and fast-paced; being “at work” means engaging with customers and seeing them grow with Toast, all while visiting them as one of their guests. It is an incredibly rewarding experience!
What has been the key factor in your rise to success to date? The key factor to success is being customer driven. I genuinely care about my customers and understand that their businesses are so important to them. As a result, I am always available to support my customers and ensure that their businesses are running smoothly with Toast.
What is your outlook for the food service industry? I think there is so much opportunity for technology to improve the efficiency of the food service industry and help people more effectively run their businesses. We are working on solving some of these problems at Toast and are seeing the opportunities that our tools provide our customers. One thing that excites me is that we not only help our customers run their businesses, but we also provide better experiences for our customers’ customers!
About the Griffin Report
The Griffin Report of Food Marketing is the only all channel trade publication written for and about the newsmaking people, products, events and trends across the entire food industry. A monthly publication currently covering the east coast, from Maine to Miami: Readership and coverage include retail grocery chains and strong independents, multi-unit restaurant and food service operations, the entire convenience store sector, and newer channels such as big-box, warehouse, dollar stores, drug stores, organic and specialty outlets.