Switching to Toast
Feeling limited by your current tech? Toast is here for you, starting with easy onboarding.
Open a New Restaurant
We'll take care of the technology, so you can focus on what matters most.
Retail POS System
Create a seamless customer experience for your retail needs
Free Restaurant Website Builder
Streamline your online presence with a free 90-day trial.
Online Ordering
A commission-free solution, totally integrated with your POS for real-time updates.
Payroll Suite
Fast, easy payroll synced right with your POS.
Free Tools and Templates
Guides, e-books, and templates designed to help you run your restaurant business better.
Toast vs. Other POS
See how Toast compares to Square, Clover, SpotOn, and more.
Trends and analysis from across the industry
Resources to help you get the most out of Toast
Restaurants of all kinds finding success with Toast
Get rewarded for helping restaurant clients succeed
Explore the latest features and updates for Fall 2024
Learn something new today — whether you've got 5 minutes or 50.
Toast solutions for any restaurant concept
Seamless customer experiences for your retail needs
Run your business with online ordering, payroll, and more
Tools, insights, and advice
Front of house, back of house, and online seamlessly connect and work in sync.
Toast is designed for restaurant success. Customize Toast to fit the needs of your restaurant type.
Industry Insights
Toast Support
Customer Stories
Local Partner Advocates
New Innovation at Toast
Video Courses
Last Updated: 1/21/25 - Toast Delivery Services with Automated Billing
By using the Toast Delivery Services module (the “Module”), Merchant expressly authorizes Toast to charge Merchant, and automatically withhold from daily Net Sales Proceeds, Toast Delivery Services Fees (flat delivery fee + applicable Regulatory Fees (defined below) for orders in California, New York City, and Seattle, WA), including any applicable tip(s), minus any applicable discounts, per order placed for delivery, on a per order basis, beginning with the first order placed for delivery after automated billing is activated on the Module, and agrees that access to and use of the product listed herein is subject to the terms and conditions of Toast’s Merchant Agreement or, if different, the version of the Toast Merchant Agreement as executed between Merchant and Toast (as applicable, “Merchant Agreement”), Toast Guest Terms of Service, and Toast Privacy Statement, as well as the DoorDash Restricted Items list, DoorDash Alcohol Products Addendum, and Uber Direct Terms, as each may be updated from time to time. Defined terms used in these Terms & Conditions without definition have the meanings assigned to them in the Merchant Agreement.
“Regulatory Fees”, are Fees subject to change with 15 days’ written notice and based on the relevant third-party delivery partner’s pass-through fees and/or costs resulting from material regulatory or similar changes pertaining to independent contractors and/or the delivery of certain goods (or enforcement thereof) that increase costs for the third-party delivery partner’s business. Merchant may terminate the Merchant Agreement in part with respect to the affected jurisdiction by providing Toast with 15 days’ written notice from the date of Toast’s notice. Notwithstanding the foregoing, either party may exercise its termination rights hereunder, either in whole or in part as it pertains to the affected location or jurisdiction.
Merchant acknowledges and agrees that Toast may charge Merchant the following Fees:
Toast Delivery Service powered by DoorDash
Deliveries provided up to a 10 mile radius by default. Deliveries in excess of 5 miles incur additional Fee of $0.50/mile* per delivery request. Fees below also include an additional Regulatory Fee on a per order basis, where applicable. TDS powered by DoorDash Regulatory Fees are subject to change as described above and currently only applicable in CA ($2.00), New York City ($2.99), and Seattle, WA ($4.99).
Toast Delivery Services Fees for deliveries with distance less than 5 miles: $7.49 per order
Toast Delivery Service Fees for deliveries with distance equal to or greater than 5 miles up to and including 10 miles: $7.49 + $0.50/each mile* over 5 miles (rounded to the nearest mile) per order
Note: *The distance used to calculate Toast Delivery Services powered by DoorDash delivery fees is based on the driving distance between your restaurant and your guest.
Toast Delivery Service powered by Uber Direct
Deliveries provided up to a 10 mile radius by default. Fees below also include an additional Regulatory Fee on a per order basis, where applicable. TDS powered by Uber Regulatory Fees are subject to change as described above and currently only applicable in CA ($2.00), New York City ($3.00), and Seattle, WA ($5.00).
Toast Delivery Services Fees for deliveries with distance less than 6 miles*: $6.99 per order
Toast Delivery Services Fees for deliveries with distance equal to or greater than 6 miles but less than 8 miles*: $8.74 per order
Toast Delivery Services Fees for deliveries with distance equal to or greater than 8 miles but less than 9 miles*: $9.49 per order
Toast Delivery Services Fee for deliveries with distance equal to or greater than 9 miles up to and including 10 miles*: $9.99 per order
Note: *The distance used to calculate Toast Delivery Services powered by Uber Direct delivery fees is based on the straight-line distance (“as the crow flies”) between your restaurant and your guest.
Withholding takes place before daily credit card batches are deposited into Merchant’s Bank Account; however, should an order be subsequently amended, updated charges will be withheld from the next available credit card batches. Order adjustments that result in refunds of order value, delivery fees, or driver tips will be credited against each subsequent order’s withheld fees and tips until the full amount is refunded to Merchant. For the avoidance of doubt, Toast Delivery Services Fees are “Fees” as defined in the Merchant Agreement. To the extent that Toast is unable to obtain Toast Delivery Service Fees through the withholding method set forth in these Terms & Conditions, Toast may recoup such Fees using any other remedy available to it under the Merchant Agreement, including via ACH of Merchant’s Bank Account.
Merchant must at all times maintain an active Toast subscription. These Terms & Conditions will be coterminous with the currently applicable Term under Section 8.1 of the Merchant Agreement, and shall automatically renew pursuant to the terms of Section 8.1; provided, however, that either party may terminate this Module by providing at least seven (7) days’ written notice.
Where required by Toast’s delivery partner(s), Toast will notify Merchant’s dining customers that their personal contact information will be shared with a delivery partner so that Toast may provide the Module and enable automated delivery status calls and/or text messages. Merchant authorizes Toast to send its contact information to Toast’s delivery partner(s) for use in connection with the Toast Delivery Services.
As required by Section 4.2 of the Merchant Agreement, use of the Module requires compliance with Applicable Law and Rules, including, where applicable, all laws regarding health, food safety, sanitation, food packaging and labeling. By using the Module, any Merchant that offers items that contain alcohol** of any type or quantity, as well as any other item that is mentioned within the DoorDash Restricted Items list or Uber Direct Terms (“Restricted Items”) for delivery orders acknowledges and agrees that: (i) it is responsible for appropriately identifying and properly tagging all delivery requests containing Restricted Items; (ii) its use of the Module requires compliance with all laws, rules, and regulations applicable to the sale and delivery of alcohol, including, without limitation, the DoorDash Alcohol Products Addendum or Uber Direct Alcohol Terms; and (iii) it is required to hold sufficient licenses to sell such Restricted Items and offer them for delivery.
**Alcohol delivery is available only in select markets.