How to run a liquor store

The BEST Liquor Store Marketing Ideas: How to Create a Liquor Store Marketing Plan

Amanda McNamaraAuthor

Liquor Store Marketing Ideas: How to Create a Liquor Store Marketing Plan

Marketing spend has become an essential component of liquor store business strategy, and it continues to grow in importance as the industry evolves. In fact, by 2028, retail media is projected to account for nearly a quarter of all US media ad spending. This rapid growth is reflected in the anticipated rise in US omnichannel retail media ad spend, which is forecasted to soar from $54.85 billion in 2024 to a staggering $129.93 billion in 2028m according to eMarketer. These figures underscore the significance of investing in marketing to stay competitive in an increasingly digital marketplace.

A well-executed marketing strategy not only drives brand visibility but also connects with consumers across multiple touchpoints, from in-store experiences to online interactions. For retailers, it is critical to align marketing efforts with overall business goals to generate growth, attract and retain customers, and build long-term profitability. Without a thoughtful, data-driven approach to marketing, retailers risk falling behind in an intensely competitive landscape. Thus, a comprehensive marketing strategy is indispensable to achieving sustainable retail success.

Example Marketing Strategies for a Liquor Store

Creating a marketing strategy is essential for the success of a liquor store, employing both offline and online tactics to maximize reach and address various marketing goals. Here are some common and effective marketing strategies for liquor stores:

Offline Marketing Strategies for Liquor Stores:

  • In-store Promotions and Tasting events: Host regular in-store promotions, showcasing the store’s quality and variety of products. Promote tasting events to introduce regular patrons to new brands and attract first-time customers interested in sampling local spirits.

  • Local Events, Festivals, and Nightlife: Participate in local sporting events, music festivals, or nightlife to introduce the liquor store’s exclusive products to a wider audience. Set up a booth with eye-catching displays, offering samples of signature beers, wines, or cocktails to attract 21+ attendees.

  • Partnerships with Local Brands: Forge strategic partnerships with local breweries, wineries, or distilleries to feature unique beverages available at the liquor store. Cross-promote each other's businesses through joint marketing efforts and collaborative events, driving foot traffic to both establishments.

  • Print Advertisements and Direct Mail Campaigns: Create targeted print marketing campaigns tailored to different customer segments, such as new customers, loyal patrons, or those who haven’t purchased in a while. Share updates on new arrivals, promotions, and exclusive offers to incentivize repeat purchases and keep the liquor store top-of-mind.

  • Community Engagement and Charitable Initiatives: Engage with the local community by sponsoring neighborhood events, sports teams, or charitable initiatives. Display signage or banners promoting the liquor store's involvement, reinforcing the commitment to supporting local causes and building goodwill.

Online Marketing Strategies for Liquor Stores:

  • E-Commerce Website Optimization: Develop a user-friendly e-commerce platform tailored specifically for liquor store products, allowing customers to easily browse categories like beer, wine, or liquor. Ensure that product descriptions are detailed and visually appealing, showcasing the quality and uniqueness of each offering.

  • Search Engine Optimization (SEO): Improve your liquor store’s website search engine ranking by posting relevant content regularly, using target words and phrases, and incorporating images and videos that appeal to your customers.

  • Local SEO Targeting: Implement a targeted local SEO strategy to ensure the liquor store's website appears prominently in search engine results for relevant queries, such as "liquor store near me" or "liquor store in [location]." Incorporate location-specific keywords, business listings, and Google My Business optimization to increase visibility to local customers actively seeking beer, wine, or liquor.

  • Pay-Per-Click (PPC) Advertising Campaigns: Sponsor pay-per-click ads on platforms like Google Ads and Bing Ads to reach the right customers and achieve faster results than organic SEO targeting. Boost liquor store awareness, generate beverage sales leads, and engage with new customers by sponsoring ads on websites relevant to your business.

  • Social Media Marketing: Leverage social media platforms like Instagram, Facebook, and TikTok to showcase visually appealing content featuring the liquor store's products, a behind-the-scenes peek into a tasting event, or highlight a unique cocktail recipe. Engage with followers through interactive content, live streams, and user-generated creations to foster a sense of community and brand loyalty.

  • Email Marketing Campaigns: Develop targeted email marketing campaigns tailored to different customer segments, such as new customers, loyal patrons, or those who haven’t purchased in a while. Share updates on new arrivals, promotions, and exclusive offers to incentivize repeat purchases and keep the liquor store top-of-mind.

Increasing Average Order Value (AOV) for Existing Customers:

Winning a new customer is just as important as keeping a customer. Implementing tactics to increase average order value helps drive sales and maximize profitability.

  • Loyalty programs: Create a rewards program that incentivizes repeat purchases and encourages customers to become loyal brand advocates.

  • Cross-selling and upselling: Recommend complementary products, such as mixers, glassware, or premium alcoholic beverages, to increase average order value.

  • Special offers and discounts: Offer exclusive deals, discounts, or promotions to loyal customers, encouraging them to continue patronizing your liquor store.

  • Personalized recommendations: Leverage your point of sale (POS) system or customer data to provide personalized product recommendations based on purchase history and preferences.

How Much Should a Liquor Store Spend on Marketing?

Allocating a marketing budget for a liquor store involves balancing resources to maximize ROI while effectively reaching target customers. While there isn't a one-size-fits-all answer, industry benchmarks and business goals can guide appropriate expenditure levels.

Percentage of Revenue Spent on Marketing

Determining the appropriate marketing budget is crucial for liquor store owners. Traditionally, small businesses allocate between 5% and 10% of their revenue for marketing efforts. However, the specific budget allocation may vary based on factors such as the size of the business, competition in the local market, and specific marketing goals.

How to use ROAS as a Tool

Return on Advertising Spending (ROAS) measures the effectiveness of marketing campaigns by comparing the revenue generated to the amount spent on advertising. A reasonable ROAS for a liquor store can range from 3:1 to 5:1, meaning that for every dollar spent on marketing, you should expect to generate $3 to $5 in revenue.

How to Increase Liquor Store Sales: Best Liquor Store Promotion and Advertising Ideas

  • In-Store Tasting Events: Partner with local breweries, wineries, or distilleries to host wine, beer, or spirit tastings. These events can attract new customers, create a sense of community, and promote your liquor store as a hub for alcoholic beverage enthusiasts.

  • Social Media Influencers: Collaborate with local influencers or social media personalities to promote your products, events, and special offers. Influencer marketing can reach a wider audience and build brand awareness among potential customers.

  • Online Ordering and Delivery: Provide customers with the convenience of online ordering and delivery services, catering to changing consumer preferences and increasing sales potential.

  • Cross-Promotions with Local Businesses: Partner with local restaurants, bars, or event venues to create collaborative promotions featuring complementary products. Cross-promote each other's businesses through joint marketing efforts, reaching new audiences and driving sales for both parties.

  • In-Store Displays: Set up creative in-store displays and signage to highlight new products, special offers, or themed promotions. An eye-catching display can pique customers' interest and encourage impulse purchases.

  • Email Marketing Strategy: Build a subscriber list and leverage email marketing to share cocktail recipes, promotional offers, and information about new products or tasting events. Engaging email campaigns can nurture customer relationships and drive repeat business.

  • Local Events and Festivals: Sponsor local events or participate in festivals to increase brand visibility and connect with potential customers in your community.

Best Marketing Strategies for Liquor Stores

When promoting a liquor store, various marketing strategies can be employed to achieve different objectives, including increasing brand awareness, eliciting immediate responses from potential customers, and nurturing existing customer relationships.

  • Social Media Marketing: Establishing a strong presence on social media platforms like Facebook, Instagram, and Twitter is essential for engaging with customers, sharing updates, and running targeted advertising campaigns.

  • Local Search Engine Optimization (SEO): Optimizing your website and online listings can improve visibility and attract customers searching for liquor stores in their area.

  • Google My Business: Claiming and optimizing your Google My Business listing can improve your local search rankings and provide potential customers with essential information about your liquor store, such as location, hours, and promotions.

  • Email Marketing: Building an email subscriber list and sending regular newsletters, updates, and special offers can help nurture customer relationships and drive repeat business.

  • Loyalty Programs: Implementing a loyalty program can incentivize customers to continue patronizing your liquor store and encourage referrals from loyal customers.

  • In-Store Promotions and Events: Hosting in-store tastings, interactive classes, or product launches can create a memorable experience for customers and foster a sense of community around your liquor store.

Positioning your Liquor Store in the Market

Positioning your liquor store effectively within your market or geographical area is crucial for standing out from the competitors and attracting your target customers. Consider the following areas to differentiate your liquor store:

  • Pricing Strategy: Determine whether you want to position your liquor store as offering premium beer, wine, and liquor at a higher price point or if your store is known for providing more affordable brands. Consider offering a range of products to appeal to different customer segments, from budget-conscious shoppers to those seeking premium beverages.

  • Niche Focus: Distinguish your store by specializing in a particular niche, such as craft beer, premium spirits, organic/natural wines, or a specific region or country's alcoholic beverages.

  • Product Selection: Offer a wide and diverse selection of products, catering to various customer preferences and demographics.

  • Exceptional Customer Service: Emphasize personalized service, knowledgeable staff, and a welcoming atmosphere to create a superior shopping experience.

  • Convenience and Accessibility: Offer online ordering, delivery, or extended hours to cater to customers' busy lifestyles.

  • Community Involvement: Position your liquor store as an integral part of the local community by participating in events, supporting local initiatives, and partnering with other local businesses.

By strategically positioning your liquor store based on factors such as price, selection, niche focus, and cross-selling opportunities, you can differentiate your business from competitors and attract customers who resonate with your unique offerings and value proposition.

Why Toast Retail is Perfect for Liquor Stores

In today's competitive retail landscape, selecting the right technology is essential for both new ventures and established businesses aiming for success. Solutions like Toast retail not only streamline operations, making them more efficient, but also provide invaluable insights to optimize the financial health of the business. 

By harnessing the power of point of sale technology, retailers can gain a competitive edge, improve customer satisfaction, and drive sustainable growth. Choosing the right technology sets the foundation for long-term success, empowering businesses to adapt to evolving market demands and thrive in an increasingly digital world.

The tech that redefined restaurants is now here to transform retail. Supercharge your store with the POS built for high volumes and complexity, offering everything you need to run your business on one platform. Toast's retail offering is a game-changer for businesses like convenience stores, liquor stores, and retail stores, revolutionizing how they operate and interact with customers. Here's why Toast is the perfect fit for these retail environments.

1. Helps Modernize How You Sell

Toast's intuitive, cloud-based system simplifies daily operations. Its user-friendly interface makes staff training a breeze, ensuring seamless adoption across your team. Whether it's processing payments in-store or integrating with online sales channels, Toast ensures a smooth and consistent experience for your customers regardless of how they shop.

  • Intuitive Cloud-Based System: Our intuitive, cloud-based system is easy to learn and easy to use. Say goodbye to complicated interfaces and hello to streamlined processes. Toast is designed to simplify your day-to-day operations, from staff training to consolidated operations, ensuring maximum efficiency and productivity.

  • Seamless Payment Processing: Toast’s seamless payment processing easily integrates with online payments for smoother sales every time, no matter how your customers are shopping. This integration ensures a hassle-free experience for both customers and staff, leading to increased satisfaction and faster transactions.

  • Flexible Order and Checkout Options: Offer flexible and efficient order and checkout options with reliable hardware including handhelds, kiosks, and guest-facing terminals. Adapt to the diverse needs of your customers and reduce wait times at checkout with Toast's versatile hardware solutions, enhancing the overall shopping experience.

2. Streamline Retail Management

Efficiency is key in retail, and Toast delivers with automated, mobile-first inventory management. Say goodbye to manual inventory tracking and hello to SmartScan, a feature that enables quick product scanning and shelf placement. Managing thousands of SKUs becomes effortless with Toast's intuitive product database and bulk update capabilities.

  • Automated, Mobile-First Inventory: Experience the freedom of automated, mobile-first inventory management with Toast. Create and print barcodes in bulk, and take new products from scan to shelf in seconds with our SmartScan feature. Say goodbye to tedious manual inventory tasks and hello to streamlined operations.

  • Efficient SKU Management: Easily manage thousands of SKUs with our intuitive product database and bulk updates feature. Modify, reprice, and import multiple products at once, saving valuable time and resources. With Toast, keeping track of your inventory has never been easier.

  • Retail-Enhanced Dashboards: Stay on top of your business with retail-specific dashboards and cost-tracking reports. Monitor trends, maximize margins, and ensure your top-selling products are always stocked, empowering you to make data-driven decisions that drive profitability.

3. Tailor Your Customer Experience

Toast empowers you to tailor the customer experience to fit your unique retail concept. Whether you're considering adding food service or expanding your offerings, Toast's flexible platform accommodates creative expansion.

  • Creative Expansion Opportunities: Thinking of adding food service to your retail concept? Including Kitchen Display Systems and Order Ready Boards, our flexible platform allows for creative expansion. Explore new revenue streams and enhance the overall customer experience with Toast's versatile features.

  • Online Ordering and Delivery Integrations: Give your guests the option to order from home with Toast’s Online Ordering and our third-party delivery integrations. Meet your customers where they are and provide convenience that keeps them coming back, increasing customer loyalty and satisfaction.

  • Loyalty Rewards and Personalized Offers: Be your neighborhood's favorite shop (and incentivize repeat visits) with loyalty rewards and personalized offers. Transform one-time shoppers into loyal patrons by engaging with your community and offering enticing rewards, making your store the go-to destination for your customers.

In conclusion, Toast's retail solution is more than just a point of sale system; it's a comprehensive toolkit designed to elevate your retail store to new heights. From modernizing sales processes to streamlining management and enhancing the customer experience, Toast empowers retail businesses to thrive in today's competitive market.

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DISCLAIMER: This information is provided for general informational purposes only, and publication does not constitute an endorsement. Toast does not warrant the accuracy or completeness of any information, text, graphics, links, or other items contained within this content. Toast does not guarantee you will achieve any specific results if you follow any advice herein. It may be advisable for you to consult with a professional such as a lawyer, accountant, or business advisor for advice specific to your situation.