Actionable guest feedback that actually drives revenue
Ovation uses a 2-question frictionless survey that measures customer experience for every order placed through Toast. It pushes happy customers to leave 5-star Google & Yelp reviews and unhappy customers to share privately what went wrong to easily resolve any concerns instantly. Ovation then provides restaurant operators with powerful tools to discover trends and insights.
Benefits of Toast + Ovation
Easily and Instantly Resolve Issues - Ovation’s customer chat platform enables your team to instantly engage with guests in the moment to resolve issues and win them back.
Make Decisions at Scale - Ovation takes all of your feedback from Toast online ordering and reviews and boil it down to the top three strengths and issues, giving you immediate direction.
Earn more 5-Star Reviews - Send happy guests to leave positive Google & Yelp reviews, and save unhappy guests before they give you a 1-star rating.
Drive Revenue Through Retention - Use Ovation's marketing platform to send promos and reminders to guests who enter the database through surveys.
Visit Ovation for more information!
More integrations to help you run at full speed
Fantuan
Fantuan builds the platform for you to connect with your customers. Eliminating the hassle of taking phone call orders, our smart platform helps increase efficiency. Partners are also able to view their order statistics, in order to improve operations.
Uber Direct
Uber Direct enables restaurants to offer local delivery for orders placed on their Toast Online Ordering site using Uber’s global network of delivery people
Sagacity Golf
Boost your course revenue and streamline operations with Sagacity Golf's powerful tee time management platform—reliable and efficient
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