Toast Announces 2026 - 2027 Enterprise Customer Advisory Board to Advance Hospitality Technology at Scale

BOSTON, MA – Toast (NYSE: TOST), the digital technology platform built for restaurant and retail businesses, announced its Enterprise Customer Advisory Board (CAB) for 2026 - 2027. This class consists of a group of 26 enterprise executives from some of the most beloved restaurant brands in the U.S.

The Enterprise CAB serves as a critical strategic partner to Toast, providing decades of executive experience to guide Toast’s ambitious innovation for the busiest and most complex restaurant brands. Establishing a group of technology, digital, and operations executives, Toast works directly with industry leaders to solve challenges that are unique to enterprise operations, ranging from multi-location data reporting and menu management to innovative drive-thru technology.

“Enterprise restaurant brands operate in complex environments where technology must simultaneously drive corporate efficiency, maintain brand consistency, and deliver a frictionless guest experience across hundreds of locations,” said Kelly Esten, Chief Marketing Officer and COO of Enterprise at Toast. “Our 2026 - 2027 Enterprise Customer Advisory Board brings together top-tier technical and operational minds. Their insights are invaluable as we continue to advance our platform to meet the demanding scalability, data architecture, and workflow requirements of enterprise hospitality.” 

For board members, the CAB offers a direct line to the product and services teams defining Toast's enterprise roadmap. The Enterprise CAB was instrumental in the recent launch of Toast’s unified drive-thru solution, designed to help modern quick-service restaurants (QSR) increase throughput and order accuracy at scale while optimizing labor efficiency through a single, unified platform.

“Being part of the Enterprise CAB has given us a direct line to share real-world feedback and actually influence the product roadmap. It's not just a seat at the table — it's a genuine partnership where our voice drives meaningful change," said Michael Pate, Director of Restaurant Technology, BBQ Holdings, Inc. “The CAB has connected me with some incredible people and provided something rare in our industry: a technology partner that is truly invested in our success.”

The 2026 - 2027 CAB will continue to participate in in-depth product and services workshops with leaders from across Toast to provide early feedback for upcoming releases. For more information on our Customer Advisory Board and to meet the members, visit pos.toasttab.com/customer-advisory-board.

 2026-2027 International Customer Advisory Board Members

• Alex Tchekmeian, CEO - Foxtail Coffee

• Amanda Springmeier, Senior VP of Operations - Bartaco

• Bob Andersen, President - Great Greek

• Brian Anderson, Senior Director of Technology - Upward Projects*

• Brian Pearson, CTO - Mendocino Farms*

• Brian Wallunas, CTO - Ascent (Perkins)

• Carl Brisco, Chief Technology Officer - Firehouse Subs

• Chris Ives, CEO - Bubbakoo's Burritos

• Gerrit Plantage, IT Manager - Caribou Coffee*

• Grant Lieberman, VP of Technology - Lessing's Hospitality*

• Jarod Dixon, Director of IT Operations - Lettuce Entertain You*

• Jason Morris, CTO - Nordstrom

• Jason Saposnik, VP of IT - FSC Franchise Co.*

• Ken Knapton, CIO - Costa Vida*

• Lisa St. Germain, Sr. Restaurant Systems Manager - 99 Restaurants*

• Mark Landes, EVP of Technology - Snooze AM Eatery*

• Matt Silverman, CTO - Just Salad

• Michael Haley, CIO - Lettuce Entertain You*

• Michael Pate, Director of Restaurant Technology, BBQ Holdings, Inc.*

• Michael Salmon,  VP of IT - Dine Brands/Applebee's

• Nick Scaccio, Chief Development Officer - Paris Baguette

• Ronald Johnson, VP of IT - Din Tai Fung*

• Scott Anderson, COO - The Human Bean,*

• Ted Hardy, Senior Director, Technology Transformation, Top Golf*

• Tom Licitra, EVP, Strategy and Technology - Founder's Table*

• Vinny Torregrossa, Senior Director of Technology - Nothing Bundt Cakes*

* Denotes a returning member of the Customer Advisory Board. We are grateful for our past CAB members and the continued partnership whose ongoing insights continue to play a vital role in our collective success.