Commission-free online ordering for restaurants

Q: How does online ordering integrate with a restaurant POS?

Online ordering that integrates with a restaurant POS sends orders directly into the same system used for in-restaurant service, removing the need for a separate tablet or manual transfer. With Toast, online orders flow through Toast POS to the kitchen display alongside all other order channels, so the kitchen sees everything in one place.

Q: Can I customise my online ordering experience to match my brand?

Toast Online Ordering can be configured with your own colours, fonts, and visual style, giving guests an experience that feels like an extension of your restaurant.

Q: How does direct online ordering help protect restaurant margins?

Third-party delivery marketplaces typically charge commission rates that reduce the margin on each sale — charges that can add up significantly at volume. Toast Online Ordering removes this by routing orders through your own channel, so the full value of each transaction stays with your business.

Q: Can online ordering help reduce errors in the kitchen?

When online orders flow directly into a connected POS and kitchen display, the risk of errors from manual re-entry is reduced — a common issue when staff have to transfer orders from a separate tablet. Toast Online Ordering sends orders straight through to Toast POS and kitchen devices, removing that manual step from the process.

Q: How do I get started with online ordering for my restaurant?

You can request a free demo and our team will walk you through how Toast Online Ordering works and what is needed to get started.

Help guests order directly from your restaurant while maintaining your brand identity and keeping more of each sale.

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Seamless restaurant online ordering that connects with your Toast POS

Commission-free for your business, simple for your team, and smooth for your guests — a true win for everyone.

Reduce third-party costs

Help protect your bottom line with a commission-free online ordering system designed to support your restaurant’s profitability.

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Simplify your operations

Toast Online Ordering works together with your POS and kitchen devices to help streamline order management and reduce manual steps.

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Bring your brand to life online

Create an online ordering experience that mirrors your restaurant’s look and feel using your own colours, fonts, and visual style.

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Save with direct, commission-free online ordering

Help your restaurant grow its online ordering channel while keeping more of what you earn.

Reduce third-party costs
Support your bottom line with a first-party online ordering system that helps limit commission fees and puts you in control of your profits.
Own the guest experience
Give guests the option to order straight from your website so they can enjoy a seamless experience that feels true to your restaurant.
Boost visibility online
Reach new diners with menus optimised for search engines and designed to make reordering quick and convenient.

Simplify restaurant operations with direct POS and kitchen integration

Help your team save time and reduce errors with connected tools built for busy kitchens.

Support order accuracy
With online orders linked directly to your Toast ePOS, tickets are sent straight to the kitchen to help improve accuracy and keep service running smoothly.
Manage your order flow with ease
Built-in tools for pacing orders and adjusting quote times help your staff stay focused on guests — both in person and online.
Keep menus updated in real time
Make quick changes to your online and in-restaurant menus from one place, ensuring guests always see what’s available.

Showcase your restaurant’s brand with a seamless guest experience

Give your guests an ordering experience that feels just like dining with you in person.

Make your restaurant stand out
Design your online ordering page with your own fonts, colours, and imagery so guests instantly recognise the restaurant they know and love.
Create a smooth ordering journey
A mobile-friendly website, Google Pay™, Apple Pay®, and simple location selection help guests place their orders quickly and conveniently.
Encourage higher-value orders
Offer single-use promo codes, tailored offers, and highlighted popular dishes to inspire guests to explore more of your menu.

What should restaurants look for in an online ordering system?

Restaurants should look for an online ordering solution that supports a smooth guest experience and accurate order fulfillment. Important capabilities include customisable menus, seamless POS integration, and tools to manage pickup and delivery efficiently. Toast supports these needs with an online ordering system designed for restaurants, along with integrated payments and operations tools that help staff manage orders and maintain consistent service.

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Products to pair with Toast Online Ordering

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Frequently asked questions about Toast Online Ordering

What is online ordering for restaurants?

Online ordering allows restaurants to accept orders directly through their own channel rather than a third-party marketplace, keeping the full margin on each sale within the business. Toast, commission-free Online Ordering is built on this model, giving guests a direct ordering experience while ensuring no commission is deducted from each transaction.