Skip to main content
TwitterLinkedInFacebookEmail

Toast Reveals Restaurant Technology in 2017 Industry Report

October 30, 2017

BOSTON, Massachusetts – October 30, 2017 – Toast, the all-in-one restaurant technology platform and one of the fastest-growing SaaS companies in the U.S., today unveiled its third annual Restaurant Technology in 2017 Industry Report. The findings cover both diner preferences and restaurateur perspectives.

Key findings include:

  • 95 percent of restaurateurs agree that technology improves business efficiency;

  • 81 percent of diners used a restaurant’s website to place an online order; and,

  • 82 percent of diners go out to eat at least once a week.

Commenting on what will have the greatest future impact on restaurant technology, David Scott Peters, founder of TheRestaurantExpert.com, said, “As technology gets less expensive and more systems talk with each other, software will get smarter and not only provide analytics, it will automatically tell the restaurant owner where the problems are and what they need to fix.”

To access the full report, visit Restaurant Technology in 2017.

Survey Methodology:

2,206 individuals gave complete responses to the 2017 Restaurant Technology survey. Of the respondents, 3% were under age 18, 69% were 18-39, 22% were 40-59, and 6% were age 60+. 59% were female, 37% were male, and 4% identified as other or preferred not to respond.

ABOUT TOAST

Founded by Steve Fredette, Aman Narang and Jonathan Grimm, Toast is a restaurant technology platform that enables customers to simplify and streamline all elements of their operation and deliver a better guest experience. Toast offers a mobile, cloud-based point of sale system (POS) that easily integrates with front-of-house, back-of-house, online ordering, gift card and loyalty programs, as well as labor and sales reporting. Since launching in 2013, the company has grown to over 500 employees. In 2017, Toast was named one of the world’s hottest cloud computing companies in the Forbes Cloud 100 and it announced raising over $100 million as part of its Series C financing. Learn more at www.toasttab.com.

CONTACT

Karen DeVincent

PR and Branding Manager

media@toasttab.com

857-301-6074

About Toast

Toast [NYSE: TOST] is a global technology platform built for restaurant and retail businesses. From the busiest local restaurants and shops to large hospitality brands, Toast helps owners and operators manage their businesses more efficiently, drive guest demand, and build lasting success.

Toast integrates software, agentic AI, payments, financial technology solutions, and hardware with a broad partner ecosystem. Powering billions of purchases throughout local commerce, Toast delivers the precision and innovation required for modern restaurant and retail environments. For more information, visit www.toasttab.com.

Contact

media@toasttab.com

You may also like:

October 6, 2026

New Toast IQ Team and Expanded Toast IQ Grow Help Businesses Drive Profits, Attract Guests, and Manage Labor

September 29, 2026

Introducing Toast Fuel, Powering Convenience Stores From the Counter to the Pump

September 10, 2026

Toast Changemakers Program Returns, Offering $150,000 in Grants to Restaurants Fighting Hunger