March 28, 2017
New Integration Empowers Restaurants with Customer Engagement and Loyalty Solutions
BOSTON, March 28, 2017 -- Toast, the all-in-one restaurant technology platform and one of the fastest-growing SaaS companies in the U.S., today announced a partnership and integration between its Restaurant POS and Punchh's Restaurant's Marketing Cloud™ to deliver engagement, loyalty and unmatched customized restaurant experiences. Through the agreement, Punchh will provide restaurant operators with access to real-time consumer information gathered at the point-of sale, enabling them to create and launch personalized campaigns across multiple channels, including mobile devices.
Punchh’s clients include more than 75 leading restaurant chains such as Coffee Bean & Tea Leaf, El Pollo Loco, Moe’s Southwest Grill, Pieology, Quiznos, and Smashburger. The Punchh integration is aimed to make users’ restaurant operations simpler.
"Toast continues to expand its API Partner Program, a best-in-class partner ecosystem, giving our customers access to powerful tools in order to streamline operations and grow revenue," said Chris Comparato, CEO of Toast. "Our partnership with Punchh is another example of how Toast enables restaurants of all sizes with robust tools to create the perfect guest experience.”
Through the integration with Punchh Restaurant Marketing Cloud, Toast Restaurant POS users will be able to deliver personalized, digital experiences to consumers that will:
Drive customer engagement through any channel including point-of-sale, kiosk, mobile apps and website;
Leverage point-of-sale data gathered at any consumer touchpoint;
Personalize marketing across traditional and emerging channels;
Increase consumer engagement and build loyalty through personalized offers, ordering, payments, feedback, surveys, gift cards, games and more; and,
Track performance in real-time.
“We are thrilled to partner with Toast, the leading provider of technology for point-of-sale and managing restaurant operations,” said Shyam Rao, CEO of Punchh. “By combining their technology with our best-in-class Restaurant Marketing CloudTM, restaurants will be able to deliver superior customer experiences while increasing growth and profitability.”
Toast offers advanced functionality to manage the day-to-day operations of the restaurant, including quick menu modifications, real-time enterprise reporting and labor management on an easy-to-use interface. The platform also features revenue-driving tools including physical and digital gift cards, loyalty programs and online ordering.
To learn more about Toast and Punchh, please see: https://pos.toasttab.com/punchh-integration
About Toast
Toast [NYSE: TOST] is a global technology platform built for restaurant and retail businesses. From the busiest local restaurants and shops to large hospitality brands, Toast helps owners and operators manage their businesses more efficiently, drive guest demand, and build lasting success.
Toast integrates software, agentic AI, payments, financial technology solutions, and hardware with a broad partner ecosystem. Powering billions of purchases throughout local commerce, Toast delivers the precision and innovation required for modern restaurant and retail environments. For more information, visit www.toasttab.com.
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