The New Standard of Convenience

How hospitality leaders are leveraging handheld point-of-sale (POS) technology to fuel growth.

For today’s restaurant, entertainment venue, and hotel guests, there’s no such thing as “too convenient.” Under these conditions, handheld point-of-sale (POS) technology has emerged as a vital tool to drive revenue, improve efficiency and deliver the seamless experience guests expect.

Toast and FreedomPay partnered with Hotel and Restaurant Dive’s Studio by Informa TechTarget to learn more.

Download the in-depth report, compiled based on insights from 150 hospitality leaders, delving into how operators are boosting outcomes across operations, guest experience and financial performance, with handheld POS technology.

What’s inside the report?

_* Findings based on a survey of 75 restaurant/food service executives and 75 hotel food and beverage executives, commissioned by Toast and FreedomPay, and conducted by Informa TechTarget. Data was collected May 1-8, 2026.

of executives report that deploying handheld POS technology boosted revenue by at least 10%

And 22% increased revenue by 15% or more

of executives said handheld POS technology has had a “very significant” or "transformational" impact on the guest experience.

And 73% said it enabled them to provide a smoother dining or service flow

of executives said handheld POS technology has had a “very significant” or "transformational" impact on operational performance.

And 83% said it improved the speed and efficiency of service _*

The New Standard of Convenience

Download the report

What’s inside the report?

of executives report that deploying handheld POS technology boosted revenue by at least 10%

of executives said handheld POS technology has had a “very significant” or "transformational" impact on the guest experience.

of executives said handheld POS technology has had a “very significant” or "transformational" impact on operational performance.