Skip to main content

Creating a Coffee Shop Opening and Closing Checklist in Ireland

Author

A well-run coffee shop is a symphony of systems — baristas flowing through routines, doors opening on time, customers being greeted with a smile, and orders coming out seamlessly. For cafés across Ireland, nailing the details of daily operations starts with the basics: opening and closing checklists.

Checklists not only set the tone for a smooth service but also build consistency, accountability, and efficiency. Whether you’re running a busy café in Dublin or opening your first independent coffee shop in Galway, this guide will walk you through how to build an effective checklist for your team.

According to the Toast Consumer Preferences Survey 2025, where 200 Irish hospitality managers were asked about running an establishment 70% already use both opening and closing checklists, and nearly 40% of them update these checklists monthly. That tells us one thing: in today’s fast-moving coffee culture, structure isn’t optional — it’s critical.

Why Use Opening and Closing Checklists in Your Café?

Checklists provide structure and reduce the mental load on your team. For Irish café owners, especially those running a single-location operation — which makes up 67.5% of the sector — checklists help staff focus on delivering the quality service customers expect (source: Toast Consumer Preferences Survey 2025).

Benefits of Using a Coffee Shop Checklist

Running a café is full of moving parts — and a checklist helps you keep all of them working in harmony. It’s more than just a to-do list; it’s a daily guide that sets the tone for smooth, stress-free service.

Consistency: Whether it’s a Monday morning rush or a quiet Sunday afternoon, checklists help deliver a consistent guest experience — every time. 

Accountability: Everyone knows what they’re responsible for. No more confusion over who’s meant to restock the pastries or clean the espresso machine.

Efficiency: With a checklist in place, you cut out unnecessary questions and back-and-forth. Your team can focus on doing the work instead of figuring out what needs to be done.

Compliance: From food safety to allergen management, there are plenty of regulations to meet in the Irish hospitality industry. A well-structured checklist makes sure nothing slips through the cracks.

Team Morale: Clear expectations lead to happier teams. When staff feel confident in their routines and know they’re set up for success, they’re more likely to stay engaged and motivated throughout the shift.

What to Include in Your Opening Checklist

Your coffee shop opening checklist should set the team up for a successful shift. Here’s what a typical list for Irish coffee shops might include:

  • Switch on coffee machines and grinders

  • Refill coffee beans, syrups, and consumables

  • Conduct a cleanliness sweep of the café floor, toilets, and seating areas

  • Display food items per HSE allergen guidelines

  • Review prep list and par levels

  • Check Wi-Fi and till system connectivity

  • Complete equipment temperature checks

  • Hold a quick pre-shift meeting to discuss specials or promotions

Tip: More than a quarter of café managers in Ireland say shift scheduling is their top daily challenge —so this is a great time to flag any staffing concerns (source: Toast Consumer Preferences Survey 2025).

What to Include in Your Closing Checklist

Closures matter just as much as openings. A well-done close means a fresh start the next day and less stress for morning teams.

Typical coffee shop closing tasks:

  • Clean and sanitise equipment

  • Store perishables according to food safety regulations

  • Restock bar and dry goods

  • Reconcile till and submit end-of-day reports

  • Check waste levels and log inventory updates

  • Take rubbish out and clean floors/toilets

  • Switch off electronics, lock up, and arm the alarm

According to the Toast Consumer Preferences Survey 2025, end-of-day reporting ranked highest among checklist priorities by managers — even above cleanliness and equipment checks.

RESTAURANT RESOURCE

Training Manual Template

Use this restaurant training manual template, a customizable Word Doc, to provide your staff with the rules, guidelines, and clarity they need to do their jobs efficiently.

Served by Toast

How Often Should You Update Your Checklists?

As your café evolves, so should your checklists. What worked when you first opened your doors might not serve you six months later — especially as menus change, staff come and go, and customer expectations rise. 

In Ireland, nearly 40% of operators update their checklists monthly, while others refresh them quarterly or whenever problems crop up. That’s a smart move. Your team is on the ground every day, so tap into their insights: ask what’s slowing them down, what they forget most often, or what’s missing entirely. 

How to Train Staff to Use Your Checklists

Rolling out a checklist is one thing. Making sure it’s followed is another. Here’s how to make it stick:

  • Run through checklists during onboarding

  • Encourage accountability with sign-off boxes

  • Offer incentives for clean closes or full completion

  • Use POS systems like Toast to track tasks digitally

Final Thought: Checklists Are Just the Start

As the Irish restaurant and café industry rebounds, restaurateurs are leaning into tools that give them structure and scalability. Your opening and closing checklists are a simple but powerful first step in that direction — freeing up your team to focus on quality coffee, excellent service, and loyal customers.

icon TOAST TECH

Built for restaurants just like yours.

Toast’s restaurant technology includes point of sale, kitchen display screens, online ordering and more.

Served by Toast

Is this article helpful?

DISCLAIMER: This information is provided for general informational purposes only, and publication does not constitute an endorsement. Toast does not warrant the accuracy or completeness of any information, text, graphics, links, or other items contained within this content. Toast does not guarantee you will achieve any specific results if you follow any advice herein. It may be advisable for you to consult with a professional such as a lawyer, accountant, or business advisor for advice specific to your situation.

Subscribe to On the line

Sign up to get industry intel, advice, tools, and honest takes from real people tackling their restaurants' greatest challenges.

By submitting, you agree to receive marketing emails from Toast. We’ll handle your info according to our privacy statement. Additional information for California residents available here.