What's New at Toast - May 2022

Spotlight

Mobile dining solutions to fit your unique needs

Toast’s mobile dining solutions empower any restaurant to combat the labor shortage, increase revenue, and earn more tips, all while collecting valuable data to keep your guests coming back.

Simplify operations with new flexible features: With Toast Mobile Order & Pay™, now both servers and guests can start a tab, add to it, or close it out. With Apple Pay, guests can pay in less than 10 seconds.
Increase revenue & tips: Customers using Toast Mobile Order & Pay™ typically see an average 10% increase in revenue.* With item descriptions, filters, and simple menu modifiers, guests upsell themselves.
Explore solutions for your budget: Check out mobile payments & digital menus, free POS features that allow guests to view your menu or pay the bill from their phones.

Learn more about which mobile dining solution is right for you.

*Toast restaurants who add Toast Mobile Order & Pay™ typically see an average increase between 10% and 12% in Toast processing volume. Based on the average impact seen across different Toast restaurant segments. Based on at least 12 months of Toast internal data. Individual results will vary.

Get the Most out of Toast

New! Promote Offers on Online Ordering

You can now display promo codes on your Online Ordering menu to encourage guests to take advantage of special offers. When setting up your promo code, select “Display on Menus” and follow the instructions to complete the process.

Learn more

How to Use Round Up Fundraising to Give Back to Your Restaurant’s Community

With round-up fundraising, individual guest burden is low, potential to build a strong connection to your community is high, and the impact adds up. Hear from Toast customers who have seen success using the Online Ordering Round Up feature and learn new promotion strategies for your next fundraising campaign.

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Resources & Tips

The Restaurant Trends Report

Check out the Q1 Restaurant Trends Report, a report providing visibility into the overall state of the restaurant industry through aggregated sales data from restaurants on the Toast platform.

Check out the full report for a detailed breakdown of the insights uncovered. Here are just a few high-level takeaways:

Dining in surges while takeout and delivery decline
Restaurant sales saw strongest growth in the West and Northeast
Tipping remains steady
Guests tip more when they dine in versus ordering takeout or delivery

Learn More

Download the new Restaurant Profit & Loss Statement Template

With this template, you can create a P&L statement that summarizes the revenue, costs, and expenses your restaurant incurred during a specific period of time. Once created, the P&L statement will help you understand your restaurant’s net profit or loss — pinpointing the areas that are contributing to or hurting your business.

Learn More

Customer & Advocate Spotlights

xtraCHEF helps Underbelly Hospitality achieve a $330,000 annual food cost reduction

We have an exciting new story to share with you: How Underbelly Hospitality Took Control of their Margins with Data & Discipline

We were lucky enough to speak with Nina Quincy, director of operations at renowned Houston restaurant group Underbelly Hospitality. She joined the UB team at the beginning of 2021 to bring her disciplined operational approach to Chef Chris Shepherd’s restaurant group.

With the help of xtraCHEF, Nina and crew have done just that! Underbelly came into 2022 with tons to celebrate — new restaurant openings, pivoting existing locations, oh and $330,000 less in food costs across the operation.

Take a look at the case study, and schedule a demo today to see how xtraCHEF can help you take control of your margins.

Read the Case Study

Learn why Sammy Lam chose Toast

“As a small business owner that started during the COVID-19 pandemic, Toast has allowed me to endure all of the evolving challenges through its ease of use, impactful partnerships and integrated apps, and through funding opportunities with Toast Capital.”

Sammy, owner of Wanderlust Wine Company, is a top Toast advocate that has a lot of great insight on why he refers Toast as well as tips and tricks to boost referrals. Check your inbox for our Advocate Spotlight featuring Sammy and continue spreading the word about Toast!

Refer now

Partner Spotlight

Toast and Incentivio help Surf Taco increase sales by 200%

Keep your brand front and center with Incentivio's all-in-one restaurant engagement platform! Incentivio combines online ordering with loyalty, gift cards, machine learning upsells, churn management, CDP and analytics, a data-driven marketing suite, and delivery to give you a powerful system to build relationships with your guests.

We were lucky enough to speak with Rachel Shoenig, Technology Manager for Surf Taco. With the help of Incentivio and Toast, having their online ordering system integrated with their POS has been a one-stop experience for their employees and customers.

“Loyalty was a big selling point for us because we wanted to reward our loyal customers. When we started with Incentivio we had 5,000 customers signed up and now two years later we’re past 105,000 customers. It’s really increased the amount of customers we serve.” - Rachel Shoenig, Technology Manager, Surf Taco

Click here to learn more about Incentivio