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Gain insight into what guests love and how you can improve

Improve operations, coach staff, and resolve negative experiences with guest feedback.

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Designed to capture guest experiences instantly

Instant feedback

Collect guest feedback in real-time.

Learn How

Performance metrics

Measure staff performance.

Learn How

Delight your guests

Ensure every guest leaves happy.

Learn How
Collect feedback on dining experiences

  • Immediate feedback

    Thumbs up/down feature prompts easy rating.

  • Seamless integration

    Use on Toast Go®, Toast Online Ordering or Toast Kiosk.

  • Build customer relationships

    Opt-in guest info capture for manager follow up.

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Coach staff on providing best-in-class experiences

  • Analyze performance trends

    Reward top servers providing stellar service.

  • Give constructive feedback

    Use comments as an opportunity to train underperforming staff.

  • Feedback detail

    Uncover what influenced guest reviews, from level of service to atmosphere.

Make negative experiences right to keep your guests coming back

  • Detailed feedback report

    Identify trends in feedback to improve hospitality.

  • Prompt resolution

    Immediately resolve negative experiences in person or via email.

  • Guest promotions

    Turn happy guest into regulars by including them in promotional campaigns.

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Consider these products alongside Guest Feedback to power your restaurant's success

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See how easy it is to uncover your guest experiences

Nhà hàng của bạn đã sử dụng Toast chưa? Đăng nhập vào Toast.

Khi yêu cầu xem demo, bạn đồng ý nhận tin nhắn văn bản tự động từ Toast. Chúng tôi sẽ xử lý thông tin của bạn theo tuyên bố về quyền riêng tư của mình. Thông tin bổ sung dành cho cư dân California có sẵn tại đây.

Khám phá phần còn lại của nền tảng Toast POS

Hungry for more? We’ve got you covered

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Restaurant Cost Control Guide

We created this Restaurant Cost Control Guide to help all types of operations gain more control of their restaurant costs. Use this guide to learn more about your restaurant costs, how to track them, and steps you can take to help maximize your profitability.

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How to Increase Restaurant Sales and Measure Success

In this Guide to Restaurant Sales, you’ll learn the metrics you need to measure to understand the financial health of your restaurant.

Read More
The Guide to Restaurant Sales
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