logo Year in Review
2017

Toast customers run some of the most successful restaurants in the industry.  Reflecting on the past year, we're celebrating these thriving restaurants and the major milestones reached.

 

FOO D
We love food. This year, Toast restaurants sold...
(Hover to find out!)
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21,028,863

Pizzas

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14,325,884

Burgers

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8,959,298

Tacos

The top 10 most popular beers are...
1. Budweiser
2. Miller
3. Coors
4. Corona
5. Michelob
6. Blue Moon
7. Stella Artois
8. Sam Adams
9. Yuengling
10. Modelo
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#11 on the list? Harpoon!

Harpoon Brewery in Boston, Massachusetts also happens to be a Toast customer!

TIPPING
Happy employees drive restaurant success.
Restaurants named
LABOR & HIRING
as the #1 concern for their business this year. Wages and tipping can go a long way in improving retention.
LOS ANGELES
CITY MOST LIKELY TO TIP
80%
of orders had a tip applied.
BOSTON
HIGHEST TIPPING CITY
16.3%
the average tip in full service restaurants.

 Late night diners are more likely to leave tips.

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The most popular tipping time is between 9 p.m. and midnight.

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CUSTOMER STORY
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Servers at Meizhou Dongpo earn 30% more in tips with handheld tablets.

“Our servers love the handheld tablets. They’re much more efficient than walking back and forth to the terminals. Servers today earn 25% to 30% more tips with handhelds at the table.”  

- Eric Yang, CIO

SERVICE

Online ordering is driving new revenue streams.

of all online orders were made through a mobile device. 40 %
35%
 
of all online orders were made through a mobile device.
 
Restaurants are serving more guests, faster.

8 minutes, 44 seconds - Average ticket time for quick service restaurants.

Averaging under 2 minutes, Homegrown - South Lake Union in Seattle, Washington boasts the fastest turn time for fast casual restaurants using Toast.

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23 minutes, 58 seconds - Average ticket time for full service restaurants.

Stoney's Bar & Grill in Denver, Colorado turns the fastest tables for FSRs using Toast.

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RECEIPTS

The Toast restaurant community is reducing costs and waste with kitchen display systems and digital receipts.

41%

percent of all receipts delivered digitally (via text or email).

 

2,500

trees saved by the adoption of KDS & digital receipts.

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CUSTOMER STORY
 
 

Via 313 saves $3,000 per year with their kitchen display system.

"We’re pretty much paperless in the kitchen. The cost of paper is insane. At almost $60 a case, we were going through about a case a week, so it was a no-brainer for us to use kitchen display screens in the kitchen and go paperless in the front of the house as well.” 

- Brandon Hunt, Co-Founder

Read More 

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COMMUNITY

The Toast VIP Table community tripled in 2017.

The VIP Table is Toast's customer rewards program.

The top members in 2017 were:

Jazmin Campbell
Flour Bakery
Boston, MA
Robert Schlemm
Il Primo Pizza & Wings
Cape Coral, FL
Josh Henneman
Party Fowl
Nashville, TN
Toast Users - Join the VIP Table
activities were completed on the VIP Table this year. 9,598