Our customers trust us to not only enable them to complete transactions smoothly and to collect important data, but also to protect the information collected by their Toast devices. As a result, we do everything in our power to ensure that our customers’ information is protected and secure at all times.
Credit card data is encrypted the moment you swipe a credit card using a Toast device regardless of whether the system is connected to Wifi or operating in offline mode. Credit card data is never stored unencrypted on Toast devices or on the Toast server. The data remains encrypted as it travels from the tablet, to the server, and, finally, to the processor. In order to further protect customer data, all communication between the Toast devices and the Toast server is sent over a secure HTTPS channel.
Toast stores information on cloud-based servers as opposed to local, or back-office, servers. Local servers store sensitive data on-premise, often unencrypted and for long periods of time. With Toast, no data is ever stored on local devices. All information collected by Toast devices is transmitted directly to the cloud-based servers over a secure HTTPS channel. This means that our customers are not at risk of having or being held accountable for on-site data breaches.
Since Toast utilizes web-based servers, we are able to monitor our customers’ devices and alert them if we detect any suspicious activity or rogue access points. These cloud-based servers also allow us to troubleshoot and release system updates regularly and remotely to help ensure that our systems always have the most up-to-date security measures in place.
In addition to protecting customers’ sensitive information and data, Toast also helps protect against employee theft. The Toast system keeps track of all the cash that passes through the cash drawer and can even track multiple cash drawers separately. Toast also offers “blind closeout” capabilities. Blind closeout requires employees to reconcile cash at the end of their shift without notifying them of the exact amount they are expected to return. Not only does this make close-of-day tasks less time consuming for managers, it also helps ensure employee accountability and financial security.