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Toast Classroom
Getting Started
Getting to Know Toast POS Screens
Familiarize yourself with the most popular screens on the Toast POS and what they are used for. These screens can be accessed by tapping the Toast logo in the top left corner on the device and changing the Mode selected.
Clocking In & Out of Toast
Learn how to clock in and out of a Toast device for shifts and breaks.
Toast Classroom
Placing Orders
Sending Orders with Toast POS
This series of videos covers the Send, Stay and Hold buttons on the quick order screen, course firing, and starting a tab for guest orders.
Toast Classroom
Taking Payments
Taking Cash Payments
Learn how to complete payment for an order in cash, print a guest receipt and use the fast cash buttons on the payment screen.
Taking Credit Card Payments
Learn how to complete payment for an order with a credit or debit card, print a guest receipt and select a tip option.
Taking Gift Card or Other Payment Types
Learn how to complete payment for an order with a gift card or other pre-configured payment type.
Adding Tips
Learn how to enter a tip on a check after a guest has completed their payment.
Adjusting Tips
Learn how to change a tip on a closed check if it was entered incorrectly. Note, tips can only be adjusted in this way on the same business day that the check was opened.
Reprinting Receipts
Learn how to print an additional copy of a receipt from a paid or closed check.
Moving & Adjusting Payments
Learn how to move a payment to another check if the card was charged to the wrong guest, reassign a check to another server at the end of your shift, and update a guest's payment on a closed check.
Troubleshooting Payments
In this series, learn how to fix common mistakes that can occur while taking payments on a guest check.
Toast Classroom
Takeout & Delivery
Completing a Delivery Order
Learn how to dispatch, complete payment and close out delivery orders using Delivery Mode.
