Today's consumer has myriad options when ordering food. They can order online, via mobile app, 3rd party, phone call, or simply walk-in. Guests choose the way that is fastest and easiest for them - while still delivering quality food. As such, it’s important that you adapt your operations to support these changing consumer preferences with online, mobile app and phone ordering channels. And no matter the channel, you should make sure the customer experience is always fast, simple and enjoyable.
Ensure customers know they can specify exactly how they would like to pick-up their food and/or have their food delivered.
Put labels and signs on your windows to advertise Toast TakeOut. Always include this link and the below QR code with your Toast TakeOut promotion message to dynamically send iOS, Android, and desktop users to download Toast TakeOut.
Promote Toast TakeOut with a short, simple message that includes a clear call to action for your customers. We’ve included a few sample copy suggestions below. Be sure to always include the above link & QR code with your message!
Make sure your phone number for ordering is prominently listed on your digital channels (ex. website, Google My Business Profile, review site profiles, social media, Toast TakeOut profile...) so guests can easily find it.