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These are tough times for restaurateurs. As the industry adapts to the challenges of 2020, we have an opportunity to learn from one another and share the tactics and strategies we need to survive and thrive in the current business climate.
Over the course of four virtual panel discussions, we'll hear from 12 restaurateurs about what's worked, what hasn't, and how they're planning to move forward.
86% of guests ranked a contactless experience as their top priority when returning to restaurants. In this discussion, restaurateurs share their experiences transforming their operations - from creating a prepped food to-go fridge with its own brand, to selling meat by the pound - to deliver a safe, hospitable guest experience.
On-premise dining is changing for the long haul. In this discussion, you’ll hear from restaurateurs about how they adapted their physical spaces and their operations to run safely during COVID, from expanding to a cabana, winterizing their patios, and letting guests order from their phones.
Did you know that restaurants save an average of $3000/month when they receive orders through their website, instead of through third-party delivery companies? In this discussion, you’ll hear from restaurateurs about how they pivoted their business to focus on takeout and delivery, and how they kept revenue coming in through those channels with great marketing.
How can new ways of managing your staff and your technology increase tips and make your restaurant a great place to work? The restaurant industry is starting to test new service and compensation models to meet the needs of their staff in COVID-19. We’ll discuss how restaurateurs are reconfiguring how they hire, train, and retain their staff members, and which of these changes will likely be sticking around.