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Digital Ordering FAQs
I’m not a Toast POS customer. Can I get started with digital ordering through Toast Now?
Yes. To sign up for Toast Now, you don’t need to purchase Toast POS. Toast Now is available to new Toast customers.
I’m already a Toast POS customer. Can I get Toast Now?
No. Toast Now is currently only available to new customers, but Toast Digital Ordering and Toast Gift Cards are available to existing customers. Chat with your Toast representative to learn more.
What equipment do I need to use Toast Now?
You’ll need access to an internet-connected device and web browser. No Toast point of sale or other hardware purchase is required to use Toast Now.
Does Toast Now charge commissions on orders?
Toast does not charge commissions on orders or have any upfront costs. Standard card-not-present payment processing fees apply when you make a sale.
If you use Toast Delivery Services, you can control and maintain your margins and guest data. While a flat, per-order service fee will cover the cost of dispatching local drivers, you can adjust delivery fees to pass some or all of the cost to your guests.
How do I offer delivery through Toast Now?
Any Toast Now package with digital ordering is compatible with offering delivery.
If you have your own drivers, you can offer commission-free, contactless delivery, set delivery zones, and adjust delivery fees to provide guests a stress-free experience.
No delivery drivers? No problem. Upgrade to include Toast Delivery Services to dispatch local drivers through an on-demand delivery network without paying high, unpredictable commissions. Maintain your margins and guest data with a flat, per-order service fee. You can adjust delivery fees to pass on some or all of the cost to your guests.
How fast can I get up and running with Toast Now?
Toast Now customers are typically able to start accepting orders within 48 to 72 hours of submitting their menu.
What’s the implementation process for Toast Now?
Our implementation experts will help get your online ordering menus up and running with Toast Now at no added cost. No onsite installation is required.