Run Your Restaurant Efficiently
Grow Your Business Online
Manage a Productive Team
Attract & Retain Your Guests
Access Capital & Financing
Built for Restaurants
Toast is designed for restaurant success. Customize Toast to fit the needs of your restaurant type.
What payment processing rates does this change impact?
This change impacts your Visa, Mastercard, and Discover processing rates for card-present and card-not-present transactions. This change does not apply to your American Express processing rates.
When does this price change on my payment processing rates go into effect?
This price change goes into effect on December 1, 2022. See your email titled “Payment Processing Rate Update and Chargeback Protection” for more information.
Can my business forgo a higher payment processing rate?
If you want to avoid the 0.15% increase to your card processing rates, you can instead choose to pass along an Order Processing Fee of $0.99 paid by the guest for each Toast Online Ordering order of $10 or more (before taxes or fees), which is collected by Toast from your business. This new processing fee will be paid by the guest similar to a ‘Service Charge’. See your email titled “Payment Processing Rate Update and Chargeback Protection” for more information on how to opt in to this option.
To see your existing rates, please visit the Deposit Totals Overview report found under the Finance Reports and Analytics section of Toast’s backend.
Because Toast is an integrated payment provider, you have a single provider for all your restaurant needs. We believe you should get more from your provider than statements - Toast provides card processing services to benefit our customers.
Included in your payment processing fee is:
$3,000 in annual protection against chargebacks (starting December 1, 2022; see here for more details on chargeback protection)
Real-time machine-learning fraud prevention
365/24/7 Customer Care
Detailed reporting & analytics
Next business day deposits
I have a question that isn’t on this FAQ.
Please reach out to [email protected] and we would be happy to help!