An Intuitive Training Experience
For Andreas and his team, Toast provides an intuitive user experience. Learning to use the system has been seamless with the aid of the Toast Training Hub.
“It’s easy to teach someone one step as opposed to four,” Andreas says. “Toast's Customer Training Center has been really helpful. When I used the help site for other systems, it was like reading a dense 300-page document. Toast breaks it down to each department with videos and easy-to-read articles. It’s so simple that you can read a few sentence and understand what you’re doing.”
Once a server learns how to use Toast, they don’t have to worry about using other POS systems if they fill in at a different location.
Smarter Inventory Management
Managing inventory is an important, but often complicated process. Prior to using Toast, Cava Mezze's inventory tracker didn't integrate with their POS system and required managers to pull information and re-enter it manually.
After switching to Toast, the inventory items, pricing, and menus pull directly into the all-in-one platform. This simplicity has enabled the team to run inventory on a daily basis.
“Kitchen managers now run a daily inventory report, allowing them to order correctly for next week,” Andreas says. “We’re catching issues at the end of the week as opposed to the end of the month. We can make more immediate changes to the menu and place smarter orders with our supplier. Our food costs are much lower since implementing Toast.”
As a Mediterranean restaurant, Cava Mezze's menu features a variety of high-priced items like seafood. Andreas says it's extremely important for those orders to be precise.
“Mussels are only featured in one dish on the menu, so kitchen managers have to understand exactly how much mussels are needed," he says. "With Toast inventory, managers can make more accurate food orders and minimize our food waste."
An Efficient POS is an Efficient Restaurant
All Cava Mezze locations are now using Toast so there is a continuity between menus, staff
training, and inventory. Andreas no longer has to travel to each location and manually make adjustments.
“With Toast, it’s so much easier to keep track of your restaurants and not have to worry about maintaining different systems,” Andreas says. “Life is so much easier because it’s all connected.”