ON THE LINE

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Working in the restaurant industry isn’t for the faint of heart. We serve up real talk and candid advice for the hardest-working professionals in the world.

Top Stories
01.
Advocacy

How Restaurants Are Supporting Their Communities During COVID-19

All over the country, communities are rallying around restaurants that have been hard hit by Coronavirus.
02.
Operations

Things are Changing Every Day. Here’s How Atwater’s is Adapting.

When COVID-19 hit, the Atwater’s team knew they’d have to adapt quickly to remain successful and keep their staff and community healthy.
03.
Retention

The Last Best Option for Restaurant Staff

Thousands of restaurant workers are out of a job and without a paycheck as more states roll out restaurant-specific COVID-19 restrictions and closures. Unemployment assistance may offer some hope.

Industry Stories

Operations

How Loco Taqueria and Fat Baby Have Made Changes on the Fly

COVID-19 has made it essential for restaurants to rethink their normal operations. Here's how Fat Baby and Loco Taqueria are reinventing their restaurants.

Training

To Help Restaurants Navigate COVID-19, Black Sheep Created a Playbook

After setting up procedures to keep their staff and guests safe, the Black Sheep Restaurants team looked outward and asked, “How can we help others in the restaurant community?”

Advocacy

With a Restaurant Dream on Hold, Luca Laurentia Is Calling Their Reps

Luca Laurentia and their wife, Deborah, were looking at spaces to house their dream queer bar. Then, COVID-19 hit.

Operations

Things are Changing Every Day. Here’s How Atwater’s is Adapting.

When COVID-19 hit, the Atwater’s team knew they’d have to adapt quickly to remain successful and keep their staff and community healthy.
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How-to Guides

Get step-by-step advice, instructions, tools, and templates on topics like hiring restaurant staff, creating better compensation, and everything in-between.

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Operations

How to Run an Off-Premise Restaurant

With on-premise restaurant operations restricted , restaurants have pivoted to run entirely through online-ordering and third party delivery. This comprehensive guide walks you through everything you need to know about growing off-premise restaurant sales.

Hiring

How to Recruit your Next Star Employee

Training

How to Become a Bartender

Training

How to Train Your FOH Team on Great Service

Training

Why Does a Restaurant Need SOPs?

Hiring

How to Run a Great Interview

Training

How to Create an Employee Incentive Program

Retention

How to Retain Restaurant Employees

Training

How to Train a Restaurant Manager

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Latest

Accounting

How to Manage a Restaurant Balance Sheet

Learn how to create and manage a restaurant balance sheet to assess and improve your restaurant's finances.

Operations

Restaurant Floor Plan Examples and Ideas for Your New Space

In many states, before demolition, electrical work, plumbing, and installation of kitchen appliances, you need to have an approved restaurant floor plan.

Operations

With Reopening on Hold, Herb & Beet Gets Creative to Bring in Revenue

When the shutdowns started, the Herb & Beet team didn’t falter on their mission. Instead, they found creative ways to keep their community fed, employees working, and revenue coming in.

Marketing

How to Manage a Restaurant Website

Your website is the virtual front door of your restaurant, and you want to make a good first impression. Here's what you need to know about managing your website.

Industry News

How to Sell More Restaurant Gift Cards

Without the typical foot traffic, gift cards offer another way to keep revenue coming in. Here's how to market them to customers.
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Topics

Hiring

‘‘We want to hire people who have that innate hospitality within them. The skillset is trainable.’’ — Korey, Head of HR

32 Resources

Training

‘‘Nowadays, you have to do more things like emotional IQ training in the restaurant, which is probably the biggest difference.’’ — Jason, Manager

54 Resources

Retention

‘‘The easier part is managing the food. The hardest part is the people. That keeps me up at night.’’ — Josh, District Manager

46 Resources

Accounting

Your go to place for information and insights about restaurant accounting, budget, spend, payroll, and taxes.

2 Resources

Marketing

Everything you need to know about restaurant marketing, from getting your brand in-front of new customers to building rapport with existing ones.

5 Resources

Menu + Food

Learn how to build a restaurant menu that excites taste buds and generates revenue.

4 Resources

Industry News

The latest restaurant industry news from food trucks to fine dining.

11 Resources

Operations

Everything you need to know about how to operate a restaurant

12 Resources