How a Residence Inn is driving F&B revenue and efficiency with Toast

When the hotel’s Executive Chef is responsible for multiple F&B outlets across the property, how does he ensure they are operating efficiently and generating revenue?

That’s where Toast for Hotel Restaurants comes in. Dakota Weeks, the Executive Chef at Residence Inn St. Petersburg Tierra Verde’s restaurant, Vista at the Top credits the success he experiences, even during peak hours to staff using Toast Go®2 handhelds across different F&B outlets. Dakota says, “It’s very easy to label all of our tables in each area, have our staff navigate the handhelds to note the location the order is coming from, and have servers swiftly bring food and drinks to the right people.”

Getting an entire team up and running on Toast is incredibly easy. For the employees I've hired that did not know what POS system we had, when they learned it was Toast, they said, 'Oh, thank goodness, you have Toast.'

- Dakota Weeks, Executive Chef at Residence Inn St. Petersburg Tierra Verde's restaurant

Toast’s ability to help this Marriott property operate across multiple food service areas, so Dakota and his staff can efficiently serve guests and bring in more food and beverage revenue, doesn’t stop with Toast hardware. From training employees, to leveraging Toast’s robust reporting tools, to updating menu items in an instant, Dakota is able to drive results behind the scenes, too.

Using Toast’s Reporting and Analytics capabilities, Dakota reviews his product mix reporting on a regular basis so that he can understand what menu items are performing best and how revenue is being impacted. This is incredibly helpful when it comes to making adjustments to his menu, and the icing on the cake is that when compared to his prior POS software where making menu updates could take much longer, with Toast, he can set menu items live on the same day and schedule item and price changes for the future.

Products

Today's leading hospitality brands choose Toast

From tableside and poolside to room service and grab ‘n go, Toast POS works with your property management system to deliver seamless hospitality.