Best Food Delivery Apps: Top 10 Food Delivery Apps (2022)
Open your restaurant on the digital market with the best delivery apps for 2022.
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Food delivery apps only seem to be getting more popular. The best food delivery apps streamline the delivery or take-out experience for customers. More importantly, these apps offer restaurant owners the online ordering and delivery tools to control their growth and success.
Online ordering lets guests access your menu and conveniently place orders on their favorite devices. Customers place 6 out of 10 digital orders on mobile apps – which one will help your restaurant reach your market?
- Toast TakeOut
- Uber Eats
- Grub Hub
- ASAP: Delivery Dudes, Waitr, & BiteSquad
To simplify your life as a restaurant owner, we’ve outlined the pros and cons of the different delivery apps on the market.
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Choosing the Best Food Delivery App
There are a few things to consider about delivery solutions as a restaurant owner.
Start to think about what other restaurants and storefronts you will have to compete with on the delivery app’s marketplace. The big enterprise apps bring numerous downloads and potential customers, but they also put your restaurant in competition with many other food establishments.
In addition, some delivery services offer access to their network of drivers to take some of the labor off your restaurant’s plate. Yet, many of those services charge commissions on orders to pay their drivers. Solutions that empower your restaurant to hire and manage delivery drivers are a commission-free alternative.
As you can see, delivery apps bring their benefits and drawbacks. Defining what you need from a delivery app will help you choose the ones that work best for your location, budget, and business model.
Let’s dive into the pros and cons of the best delivery apps for 2022.
Toast TakeOut is a mobile ordering platform that allows restaurateurs to own their profits and guest relationships by allowing customers to easily order pickup or delivery directly from the restaurant, commission free. It’s a gamechanger in the enterprise delivery app market. It offers a full range of delivery solutions built by restaurant people, for restaurant people.
Integrates seamlessly with your restaurant’s Toast point of sale systems, freeing your employees from managing orders by phone or on a separate app.
Access to thousands of potential new guests while providing returning regulars easy reordering at their fingertips.
Manages online orders at peak hours via throttling, preventing the kitchen from getting overwhelmed.
Communicates directly with customers using the Toast TakeOut app.
Gets customers their orders reliably with Toast delivery services (or with your hired drivers).
Limited options to include restaurant branding, when compared to a white label app.
Pay no commission fees with Toast TakeOut. This means your customers can order their favorites at no extra cost to you or them. The price of the delivery ordering service is included in your restaurant’s subscription to Toast POS systems.
UberEats has a wide range of delivery solutions. Their high-value partnerships on their active marketplace make their app an incentivizing option.
One of the largest and most reliable networks of delivery drivers.
Access to Uber’s large base of customers.
Marketing tools that help you reach your customers in the digital marketplace.
Without integrations for your restaurant’s POS system, accepting and fulfilling orders will increase the workload for your restaurant staff, increasing the risk of incorrect orders due to input error or missing an order during a rush.
UberEats puts restaurants in competition with their high-value partners, making it hard for small restaurants to get noticed.
Pricing for UberEats varies depending on the solutions you want for your restaurant. In general, UberEats charges restaurants a commission of 15% to 30% on each delivery and 6% on pickup orders.
Postmates is a popular app on the market for customer bases within specific geographical regions. While the Postmates app is still independent and retains a dedicated customer base, UberEats now owns and operates the service.
All the perks of UberEats with a smaller marketplace, including access to their network of delivery drivers.
Offers customers who are Postmates members a unique benefit structure.
Strong brand recognition in some cities because of extended delivery hours.
Postmates only has brand recognition in certain localities.
Competition with the large marketplace of UberEats restaurants that also have access to the Postmates app marketplace.
Restaurants that want to partner with Postmates must partner with UberEats, and their pricing is identical. UberEats charges restaurants a commission of 15% to 30% on each delivery and 6% on pickup orders.
DoorDash works with restaurants, grocery stores, bars, and other retailers to provide their customers with effective delivery solutions.
Offers a wide range of solutions for all kinds of restaurants.
Their large team of Dashers is a network of reliable delivery drivers.
Integrations with some point of sale systems for easy order fulfillment.
The DoorDash marketplace puts restaurants in competition with grocery stores and other food businesses, not just other restaurants.
There is a base cost for each solution tier that DoorDash offers. Only the premium tier offers commission-free delivery. The other tiers charge 15%-30% commission on deliveries and 6% on pickup orders.
Caviar is a DoorDash partner that boasts delivery of “the best local food” from the “coolest spots.”
Elevated and exclusive branding allows restaurants to shine in the busy DoorDash marketplace.
Great for restaurants with one or more locations in large metropolitan areas.
Access to DoorDash’s network of reliable delivery drivers.
Doesn’t benefit from DoorDash’s large user base or advanced marketing tools.
The app is only available to DoorDash partners.
Restaurants that want to partner with Caviar must also partner with DoorDash, and the pricing scale is identical. DoorDash charges a 15%-30% commission on deliveries and 6% on pickup orders placed using their apps.
ChowNow offers a unique range of delivery solutions for restaurant owners. Their Direct and Marketplace products are great for restaurants catering to the local community.
Connects restaurants to a network of delivery drivers.
No interference between your brand and the customer with branded apps and websites.
Has a wide range of marketing tools to help you spread brand awareness.
Integrates with your restaurant’s POS systems.
Puts more responsibility on the restaurant owner to market their brand.
Delivery range and locations are limited.
The ChowNow Direct product is priced annually at $139. Each ChowNow delivery will cost the restaurant and diner both a “flex fee” of 3.99, which the restaurant has the option to pass on to the customer.
GrubHub focuses on extending flexible delivery services to restaurants. This app can help you to turn your restaurant kitchen into a virtual restaurant, otherwise known as a ghost kitchen.
Offers order management that integrates with certain restaurant POS systems.
Supplemental delivery services can extend your restaurant’s reach and customer base.
Maximizes profit by turning your restaurant’s kitchen into a virtual restaurant.
Large network of restaurants from GrubHub’s acquisitions, creating competition in their marketplace.
GrubHub’s marketing and delivery services are individual solutions.
GrubHub charges restaurant partners a 5%-20% commission on pickup orders and deliveries. Their marketing services also cost $40/month.
Seamless, operated by GrubHub, maintains an independent app, marketplace, and branding.
All of the flexible restaurant delivery solutions offered by GrubHub.
Expanded delivery and brand recognition in certain cities.
Seamless is a good solution if your customer base is familiar with the app.
Less brand recognition outside of large cities.
Now that all GrubHub partners have access to the Seamless marketplace, it is more difficult to make your brand stand out.
The pricing structure for Seamless is identical to GrubHub which charges restaurant partners a 5%-20% commission on pickup orders and deliveries.
With delivery solutions for restaurants, laundry, groceries, and liquor, Delivery.com has built an expansive network and marketplace. Many offices order food with Delivery.com, making it an excellent choice for restaurants that can handle frequent catering-sized orders.
Delivery.com boasts a large user base of over 3 million users.
Markets to offices for catering and other B2B food delivery.
A nationwide network of restaurant partners and drivers.
Less brand recognition than other solutions.
Delivery.com does not offer POS integration to restaurant partners.
Competition with restaurants, grocery stores, and markets on the Delivery.com app.
Delivery.com has variable pricing for restaurants. The standard commission is around 15% per order. Additionally, their website claims that the service charges restaurants no delivery fees.
ASAP: Delivery Dudes, Bite Squad & Waitr
Waitr is expanding and rebranding into ASAP products, which now includes Delivery Dudes and Bite Squad, all of which operate in cities in select Southern and Midwestern states.
All of the Powered by ASAP products have a reliable network of delivery drivers.
Full-service delivery solutions for restaurants that prefer a hands-off approach.
Growing brand awareness in certain cities and a large marketplace of quality restaurants.
Limited to select locations in the U.S.
Smaller brand awareness than some national delivery brands.
No POS integration for restaurants, which can slow down order fulfillment.
All Powered by ASAP delivery brands offer pricing based on the individual restaurant, but they charge restaurants an average of 15% commission for delivery orders.
Best Overall Delivery App for 2022: Toast TakeOut
Toast Takeout provides a streamlined enterprise restaurant delivery experience at the best possible cost: 0% commission on orders. With this app, you can prioritize labor efficiency as orders placed by a guest on Toast TakeOut are sent directly to your kitchen printer, KDS, or order approval screen directly on your Toast POS tablet — whichever works best for your operations. This means no more double entry for your staff or extra tablets cluttering up the counter.
The control that Toast TakeOut provides to restaurant owners lets them make the best decisions for their business. Make your restaurant’s online storefront a success with Toast TakeOut’s tools, developed with restaurant owners in mind.
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