Toast Restaurant Blog

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60+ Restaurant Industry Statistics for Restaurant Owners in 2018

Are you caught up with the latest facts and figures in the dining world? In this blog, we:

  • Highlight stats in restaurant technology, sales, payment, and more.
  • Bring these statistics to life in a new video.
  • Reveal new findings in Toast’s newest Restaurant Industry Report.


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The 5 Real Reasons You're Losing Restaurant Staff

Employee turnover is at 73% in the restaurant industry. In this post, we will:

  • Explain how to write an all-star restaurant employee handbook.
  • Set clear expectations for new hires.
  • Connect you with a free handbook template to use yourself.


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5 Essentials for Your 2018 Restaurant Marketing Plan

How will you reach new customers this year? This blog post covers:

  • Ways to reach customers online with social media and search ads.
  • Reaching customers at events and in the mail.
  • Engaging new faces with video marketing.


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5 Restaurant Technology Trends + Predictions for 2018 [Infographic]

Restaurants and their guests don’t always see eye to eye when it comes to restaurant tech. Here, we:

  • Identify the gaps between restaurants and diners when it comes to online ordering, reservations, and more.
  • Point out where these two groups share common ground.
  • Connect to additional findings in our Restaurant Technology in 2017 Industry Report.


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7 Restaurant Metrics and How to Calculate Them

Most restaurant owners are math majors. We get that. To help, we:

  • Lay out the 7 key performance metrics to know in a restaurant.
  • Present easy ways to calculate and understand these numbers.
  • Introduce you to a free restaurant metrics calculator


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Henry Patterson

Henry is a 40-year veteran in the foodservice industry, the first 15 years as owner and operator of an award winning six location casual dining chain he founded in 1976. Since selling Bel Canto in 1991, Henry has consulted to a wide variety of industry participants ranging from the nation’s largest manufacturers to single location restaurateurs. His foodservice facility at Sanborn Court in Union Square, Somerville houses three exceptional restaurants, a cutting edge bar and a respected caterer, all owned and operated by visionary chef/entrepreneurs. Rethink Restaurants works with entire restaurant teams. We use open-book management to deepen their understanding of the business and appreciate the surprisingly influential role that each team member can play in the success of their restaurant.

Recent Posts

By: Henry Patterson November 21, 2018

How Does Your Restaurant Staff Score On This Hospitality Skills Checklist?

Restaurant Management
You've heard it once, you've heard it twice, heck – you just may have heard it 1000 times: your front of..
13 minute read