Toast Restaurant Blog

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The 5 Real Reasons You're Losing Restaurant Staff

Employee turnover is at 73% in the restaurant industry. In this post, we will:

  • Explain how to write an all-star restaurant employee handbook.
  • Set clear expectations for new hires.
  • Connect you with a free handbook template to use yourself.


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50+ Restaurant Industry Statistics for Restaurant Owners in 2018

Are you caught up with the latest facts and figures in the dining world? In this blog, we:

  • Highlight stats in restaurant technology, sales, payment, and more.
  • Bring these statistics to life in a new video.
  • Reveal new findings in Toast’s newest Restaurant Industry Report.


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5 Essentials for Your 2018 Restaurant Marketing Plan

How will you reach new customers this year? This blog post covers:

  • Ways to reach customers online with social media and search ads.
  • Reaching customers at events and in the mail.
  • Engaging new faces with video marketing.


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5 Restaurant Technology Trends + Predictions for 2018 [Infographic]

Restaurants and their guests don’t always see eye to eye when it comes to restaurant tech. Here, we:

  • Identify the gaps between restaurants and diners when it comes to online ordering, reservations, and more.
  • Point out where these two groups share common ground.
  • Connect to additional findings in our Restaurant Technology in 2017 Industry Report.


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7 Restaurant Metrics and How to Calculate Them

Most restaurant owners are math majors. We get that. To help, we:

  • Lay out the 7 key performance metrics to know in a restaurant.
  • Present easy ways to calculate and understand these numbers.
  • Introduce you to a free restaurant metrics calculator


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Donald Burns

Donald Burns, The Restaurant Coach™ is the leading authority, author and international coach on how restaurant owners, operators and culinary professionals go from just good to becoming exceptional. He helps independent operators create organizations that thrive and bring out their workers' natural strengths to reach their peak potential. A sought-after advisor in the areas of menu design & engineering, restaurant operations, rebranding, social media marketing, culinary consulting, team development, behavioral dynamics, productivity & peak performance.
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Recent Posts

By: Donald Burns May 21, 2018

3 Signs You Need To Change Management In Your Restaurant

Restaurant Management

In a rapidly expanding market where more and more restaurants flood the landscape each day, it can feel like a daily..

11 minute read
By: Donald Burns April 28, 2018

How to Transform Your Restaurant Staff Into Brand Advocates

Restaurant Management  |  Restaurant Training & Hiring

Today’s restaurant market is a lot like flying coach on a major airline — not much room.

Standing out to guests and..

8 minute read
By: Donald Burns April 11, 2018

7 Time Management Skills for Restaurant Operators That Actually Work

Restaurant Management

A question for the ages: Can you ever really have enough time?

They say with the help of technology we were supposed..

10 minute read
By: Donald Burns March 30, 2018

The Pros And Cons of Working in A Family-Owned Restaurant

Restaurant Management

Running or working in a family-owned restaurant can be a real challenge, both for the family members and non-family..

7 minute read
By: Donald Burns March 9, 2018

The Restaurant Action Plan You Need for A Stellar 2018

Restaurant Management

Here we are, almost a quarter of the way into 2018. How are things going so far?

Still plugging away at those New..

8 minute read