Toast Restaurant Blog

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60+ Restaurant Industry Statistics for Restaurant Owners in 2018

Are you caught up with the latest facts and figures in the dining world? In this blog, we:

  • Highlight stats in restaurant technology, sales, payment, and more.
  • Bring these statistics to life in a new video.
  • Reveal new findings in Toast’s newest Restaurant Industry Report.


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The 5 Real Reasons You're Losing Restaurant Staff

Employee turnover is at 73% in the restaurant industry. In this post, we will:

  • Explain how to write an all-star restaurant employee handbook.
  • Set clear expectations for new hires.
  • Connect you with a free handbook template to use yourself.


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5 Essentials for Your 2018 Restaurant Marketing Plan

How will you reach new customers this year? This blog post covers:

  • Ways to reach customers online with social media and search ads.
  • Reaching customers at events and in the mail.
  • Engaging new faces with video marketing.


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5 Restaurant Technology Trends + Predictions for 2018 [Infographic]

Restaurants and their guests don’t always see eye to eye when it comes to restaurant tech. Here, we:

  • Identify the gaps between restaurants and diners when it comes to online ordering, reservations, and more.
  • Point out where these two groups share common ground.
  • Connect to additional findings in our Restaurant Technology in 2017 Industry Report.


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7 Restaurant Metrics and How to Calculate Them

Most restaurant owners are math majors. We get that. To help, we:

  • Lay out the 7 key performance metrics to know in a restaurant.
  • Present easy ways to calculate and understand these numbers.
  • Introduce you to a free restaurant metrics calculator


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Cassy Lee

Cassy Lee manages social media at Toast. Between her grandma’s traditional Chinese cooking and working at her dad’s restaurant, Cassy grew up surrounded by the love of food. She spent 5 years working both front and back of house in fine dining restaurants and speak-easy cocktail bars around Boston. Other than eating all of the things, Cassy also loves to bake, rock-climb, and illustrate.
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Recent Posts

By: Cassy Lee January 4, 2019

Chronic Tacos CEO & Founder On Creating An Authentic Brand At Scale [Podcast]

This week on The Garnish, we’re joined by Chronic Tacos founder Randy Wyner and CEO/CFO Michael Mohammed.

Randy, a..

9 minute read
By: Cassy Lee December 11, 2018

How Hospitality and Humor Shape The Guest Experience at haley.henry & nathálie

Restaurant Training & Hiring

When I worked in restaurants, I always assumed being hospitable and giving the best service possible required that..

6 minute read
By: Cassy Lee November 1, 2018

How To Streamline The Guest Checkout Process In Your Restaurant

Restaurant Management

You're out to eat, you've had an amazing time, the service was stellar, and you're just about ready for the check.


6 minute read
By: Cassy Lee March 5, 2018

"I Opened Because..." 10 Quotes About Starting a Restaurant

Industry News & Trends  |  Restaurant Management

As any restaurateur already knows, opening a restaurant is no easy feat.

Between coming up with a solid business..

6 minute read
By: Cassy Lee September 23, 2017

How These Restaurants Stepped Up in the Wake of Hurricanes Harvey & Irma

Industry News & Trends

The country is coming together to support those affected by the hurricanes in the southern part of this country, and..

6 minute read